Job Title: Digital Product Manager
Focus:
Website, Ecommerce \& Digital Customer Journeys
This is a day rate contract for 9months and an attractive day rate.
Fully remote role
Overview
We are seeking a hands-on Digital Product Manager with strong experience leading
website creation, ecommerce platforms and end-to-end digital customer journeys
within
tech-first organisations
. This role will suit someone who thrives in transformation environments, enjoys building and improving digital products, and is comfortable moving between strategy and execution.
Key Responsibilities
Own and drive the digital product roadmap across website and ecommerce platforms
Lead the creation and ongoing optimisation of customer-facing digital journeys (acquisition, onboarding, servicing, renewals)
Act as the bridge between business, technology, UX and data teams
Translate business objectives into clear product requirements and prioritised backlogs
Lead digital transformation initiatives, including platform enhancements and new feature delivery
Use data, analytics and customer insight to inform product decisions and continuous improvement
Manage delivery through agile ways of working, ensuring pace and quality
Take accountability for product performance, adoption and customer experience outcome
Required Experience
Proven experience as a Digital Product Manager within tech-first or digital-led organisations
Strong background in
website development and ecommerce platform journeys
Demonstrated hands-on delivery of digital transformation or large-scale product enhancement initiatives
Experience owning products end-to-end, from discovery through to delivery and optimisation
Comfortable working in fast-paced, change-led environments
Key Skills \& Attributes
Commercially minded with a strong customer-first mindset
Data-driven decision maker with experience using analytics to optimise performance
Confident stakeholder manager, able to influence across technical and non-technical teams
Pragmatic, delivery-focused and comfortable rolling up sleeves when required
Strong communicator with the ability to simplify complex ideas
Nice to Have
Experience in regulated industries (insurance, financial services, utilities, etc.)
Exposure to self-service platforms, digital servicing or subscription-based products
To be considered for this role, please apply via the appropriate link with your up to date CV in word format with a clear description of your suitability for the role.