Transform Japan Travel Through Data-Driven Product Innovation
Join JRPass.com, the world's leading Japan Rail Pass provider, as we revolutionise how millions experience Japan. We're seeking a strategic Product Manager with fluent Japanese to drive product vision across our dual platforms while building the future of Japan travel.
What You'll Own:
Be Our Customer Detective
- Use advanced analytics to understand why visitors don't convert and fix the journey.
Architect Digital Experiences
- Create Product-Market fit and design user flows that turn browsers into bookers across JRPass.com and JapanDen.com
Bridge Two Cultures
- Communicate directly with Japanese rail partners and navigate complex stakeholder relationships
Drive Measurable Growth
- Implement sophisticated tracking (GA4, user behaviour analytics) to optimise every touchpoint
The Problems You'll Solve:
Conversion Optimisation:
Turn our highest-ever organic traffic into bookings (currently 2%, target 3%+)
Mobile Experience:
Make our platform seamless across all devices
JapanDen.com Growth:
Build our authority site from startup to market leader
Point-to-Point Expansion:
Launch individual ticket sales to 2-3x company revenue
What You Bring:
Fluent Japanese
(business level essential - you'll travel to Japan 2x yearly)
3-5 years Product Management experience (in e-commerce or travel ideally)
Strong analytical skills with GA4, user behavior tracking, and A/B testing
Experience with Product-Market fit, user research, market analysis, and ROI calculation
Ability to work with development teams (technical background preferred but not essential)
Why Choose JRPass:
Proven Growth:
Bounced back stronger post-COVID, now at record traffic levels
Real Impact:
Your work directly affects millions of travellers to Japan
International Exposure:
Regular Japan travel and cross-cultural collaboration
Career Growth:
Join a profitable, expanding company with clear advancement paths
Flexible Working:
London office or remote, with hybrid options
Our Team:
15 people globally, including 5 London admin team, 4 developers in Poland, a growth marketer in Brazil, plus established Japanese partnerships.
You'll work closely with our Head of Product (15 years with the company) and Head of Technical.
Ready to shape the future of Japan travel?
Apply with your CV and Helen, our Talent Partner, will be in touch.
Job Title:
Product Manager - Japan Travel Tech (London/Remote, Japanese Speaker Essential)
Company:
JRPass.com
Location:
London, UK or Remote
Employment Type:
Full-time
Salary:
£60,000 - £85,000 + Benefits
Note to recruiters: please reach out to Helen if you'd like to help with this or future hiring.