Skills:
DevOps, Kubernetes, Shell Scripting, Linux, Incident Management, Operations,
Key Responsibilities
Understanding of Kubernetes Fundamentals: Basic knowledge of Kubernetes concepts like pods, deployments, services, namespaces, and kubectl commands.
Linux Fundamentals: Proficiency in Linux command-line operations.
Scripting: Basic scripting skills (e.g., PowerShell, Bash) are helpful for automation.
System Maintenance: Performing routine tasks like system updates, patching, and security checks.
Escalation: Identifying and escalating complex problems to higher-level engineers.
Monitoring and Alerting:-Monitoring Kubernetes cluster health, resource utilization, and application performance, and responding to alerts. Familiarity with system monitoring tools. Keeping an eye on system performance, resource usage, and security logs.
Initial Troubleshooting: -Performing initial diagnosis and troubleshooting of common issues related to pods, deployments, services, and other Kubernetes resources. Strong analytical and problem-solving skills. Troubleshooting a Linux server experiencing high CPU usage. Monitoring server disk space usage and taking corrective action. Diagnosing and resolving hardware and software issues
Incident Management: - Logging and tracking incidents, escalating complex issues to higher-level support (L2/L3) when necessary, and communicating with affected users.
Basic Operations: -Performing routine tasks such as checking logs, restarting pods, and verifying resource status.
Documentation: -Maintaining and updating documentation for common issues and resolution steps.
Collaboration:-Working with L2/L3 teams to resolve issues and contribute to continuous improvement.
Problem-Solving Skills: Ability to identify and diagnose basic issues and follow established troubleshooting procedures.
Communication Skills: Clear and effective communication for documenting issues and interacting with team members.
Relevant Experience: Entry-level experience in IT support, operations, or a related field, preferably with some exposure to cloud environments.
Specific Skills And Technologies
Operating Systems: Proficiency in both Windows and Linux (e.g., RHEL, CentOS).
Networking: Basic understanding of networking concepts like TCP/IP, DNS
Hardware: Familiarity with server hardware components and troubleshooting.