At Johnson \& Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com
Job Function:
Medical Affairs GroupJob Sub Function:
Medical Science LiaisonJob Category:
Scientific/TechnologyAll Job Posting Locations:
Wien, AustriaJob Description:
Essential Job Duties and Responsibilities
The role of a Medical Scientific Liaison (MSL) is to be a therapeutic area scientific expert, responsible for proactively or reactively discussing our products, treatment trends incl. unmet medical needs, scientific insights, studies and projects with Leading Specialists (LS). The MSL provides fair, balanced, objective, scientific information and education to health care professionals on a peer-to-peer basis and to internal partners, as required by scientific and business needs. The MSL executes activities described in the country specific MAF plan / MSL activity plan. Through strategic and key stakeholder engagement, the MSL builds and maintains external relationships with leading specialists and represents the primary MAF contact. In addition, MSLs captures and logs external medical insights and use these insights to inform the medical affairs - and CVT strategy. MSLs should be aware of company goals, strategy, and results at country/region level. The MSL role has a predominantly external/field focus.
A job holder of the role of a MSL will
demonstrate a long-term commitment for medical affairs and the role of MSL based on track record of success with consistent satisfactory performance on both the achievement of objectives as well as the attitude and behaviours demonstrated
establish and effectively cultivate a solid long term network of LS within the therapeutic area (as measured by corresponding KPIs) and is genuinely recognized by these leading specialists as a trusted counterpart and a collaborative partner
be able to quickly obtain insights and identify emerging scientific concepts and its potential future clinical implications
have an extensive medical and scientific product and disease knowledge within the therapeutic area
demonstrate strategic capabilities to translate the medical affairs strategy into and impactful region/country specific tactics
have the ability to identify and act upon new strategic opportunities in the healthcare landscape, lead multiple projects independently and pro-actively create, lead and execute stakeholder plans in collaboration with internal partners
perform related duties as assigned by supervisor
maintain compliance with all company policies and procedures
Scientific knowledge
Serve as resource for scientific information, clinical research activity, healthcare landscape and emerging scientific trends within therapeutic area, with demonstration of continuously updated knowledge in these key areas
represent the primary MAF contact for the leading specialists and is considered and recognized as trusted scientific partner while building positive reputation of company and MSL team
ensure understanding of current scientific landscape through self-driven learnings internal/external trainings and the collection and logging of medical insights
support the Medical Advisor in the organization of advisory boards and participate/contribute as appropriate
External stakeholder management
accountable for strategically map, identify, profile and prioritize thought LS in line with the medical plan goals
develop and maintain credible peer-to-peer collaborations and relationships with key LS in the assigned therapeutic area
accountable for defining, planning and integrating MSL activities into x-functional account plan tailored to the LS’ and product-strategic needs x-functional account planning
responsible for executing the MSL activity plan in alignment with medical advisor and cross-functionally
identify needs and gaps for medical education contents/formats (e.g. through MESC process) or for related medical projects and ensures their implementation
communicate reactively ongoing research including our pipeline, research and development programs and other relevant information
Internal stakeholder management:
MSLs are required to build and maintain relationships with the District Manager, Sales Reps, Key Account Manager, Health Economy Experts, Clinical Research Associate and any other field-based functions in their area. MSLs are expected to take a proactive approach to developing these relationships and are required to have an introductory meeting with all relevant functions within a few weeks of starting their role
Lead medical representative in the cross-functional account-planning activities by sharing gained insights and updating Sales colleagues on MSL activities for LS
feed key insights back to Medical Advisor, Medical Manager, Medical Lead to inform their strategies
act in close strategic collaboration with the medical advisor
receive investigator proposals for IISs and contribute to Medical Affairs department internal decision-process - if appropriate and in collaboration with medical advisor
Data/information generation activities
collaborate with GCO and clinical research organizations (CROs) in feasibility, PI/ site selection, management, and issue resolution for R\&D clinical trials and MAF studies - if appropriate and in collaboration with medical advisor
support the execution of HEMAR projects and/or Real World Data studies/projects
lead the customer interaction communication for customer support requests (e.g. educational grants, quality improvement grants, investigator-initiated studies) and ensure appropriate and timely internal discussions for proper follow-up
perform field/customer implementation of expanded access programs and risk management programs (in collaboration with Medical Advisor)
Data/information dissemination activities
proactively communicate relevant scientific information in accordance with health care compliance guidelines
respond to unsolicited scientific queries from customers for approved products and products/indications in development, based on Medical Affairs and Medical Information documents
use digital technologies and new media to support compliant proactive and reactive communication
provide impactful external presentations in line with the medical affairs tactical plan
Act in full compliance with J\&J Credo and HCBI principles to preserve trust and reputation towards HCP and patients using Janssen products. Ensure safety reporting requirements (timely AE/PQC reporting) as set out in company policies and SOP’s (Standard Operating Procedures) are met. Complete all trainings, documentation and administrative requirements in a timely, accurate and compliant manner.
Minimum Qualification
Professional
Scientific degree: Medical Doctor, Pharmaceutical or Natural Science university degree (with MD/PhD being an additional asset)
Good knowledge of the therapeutic area, strong understanding of scientific research, clinical trial design/conduct and interpretation of medical/scientific data (scientific acumen)
Ability to work with clinical \& scientific data in order to translate these into relevant information for the clinical practice of the HCP and patients (clinical acumen)
Good knowledge of Pharma industry and Health Care Environment
Min. 1-3 years related work experience
Fluency in English and German
Excellent verbal and written communication skills, including ability to effectively communicate with internal and external customers
Personal
Customer centricity and strong external focus
Strong business acumen with sense of urgency
Effective collaboration and strong networking skills, ability to build professional relationships with internal and external stakeholders
Positive dissatisfaction and aspiration to beat the odds
Effective communicator with strong influencing skills and ability to discuss data (e.g. study results) with HCPs on a peer-to-peer level
Strategic thinking and analytical skills
Accountability and excellence in execution
High learning agility and open mindset for change
Winning mindset and motivated to work in a high performing team
Integrity Mindset
Job Location: Field based with 80% external customer interaction time
Offered compensation package: For this role, we offer a base salary of minimum 60000 euros / year next to the J\&J fringe benefits.