At Johnson \& Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com
Job Function:
Technology Product \& Platform ManagementJob Sub Function:
Multi-Family Technology Product \& Platform ManagementJob Category:
People LeaderAll Job Posting Locations:
Beerse, Antwerp, Belgium, Raritan, New Jersey, United States of AmericaJob Description:
About the Role
We are seeking a Senior Technology Manager to lead our Adobe Service domain and drive innovation across critical digital platforms. This role owns the strategy and delivery for Adobe Sign SaaS, Adobe Creative \& Document Cloud services, and related technologies, as well as our Internal Certificate Authority (S/MIME). Acting as both Technology Application Owner (TAO) and Service Owner, you will ensure operational excellence, compliance, and strategic alignment while providing direct leadership to a high-performing team.
Key Responsibilities - What You’ll Do
As the Technology Application and Service Owner, you will lead both functional and people management responsibilities, driving successful delivery and continuous improvement of Adobe Services and related automation solutions.
Own the Adobe Service Portfolio: Manage Adobe Creative \& Document Cloud, Adobe Sign SaaS (GxP), and supporting processes and assets.
Lead Technology Strategy \& Roadmap: Align capabilities with business needs, optimize service assets, and identify opportunities for innovation and cost efficiency.
Drive DevOps Delivery: Oversee engineering, development, operations, and support in a DevOps model; lead Agile practices and SCRUM ceremonies.
Ensure Compliance \& Governance: Maintain adherence to GxP, HIPAA, SOX, and other regulatory standards; manage related key processes, like formal documentation, testing and NCR/CAPA.
Collaborate Across the Business: Partner with stakeholders in Procurement, Finance, ISRM, and cross-functional technology teams; act as Subject Matter Expert in vendor negotiations.
Lead People: Coach and develop talent, foster collaboration, and recruit top performers.
Deliver Operational Excellence: Monitor key metrics, manage projects, and ensure a superior user experience.
Qualifications \& Experience Required - What We’re Looking For
Education: Bachelor’s degree required; advanced degree preferred.
Experience: 15+ years over all professional IT experience, with 10+ years in Cloud SaaS technologies (Adobe Services and digital signature solutions preferred). Proven track record in strategic and tactical IT leadership.
Technical Expertise: Adobe Service \& Product Portfolio and Digital Signature solutions, REST API, Azure, Entra-ID, Windows Desktop Application management. Familiarity with automation tools in the user-management domain, including Bitbucket, PowerShell, PowerApps, Python, and AWS Functions.
Leadership Skills: Strong technology transaction and adoption, as well as people management, team development, and coaching capabilities.
Methodologies: DevOps, Agile, ITIL framework knowledge preferred.
Compliance Knowledge required: GxP, PIIT2/T3, HIPAA, SOX, as well as related process (testing, reporting, etc).
Exceptional communication with the ability to convey complex technical concepts to technical and non-technical audiences.
Proven ability to manage multiple priorities in a fast-paced environment and adapt to evolving requirements and deadlines.
Required Skills:
Preferred Skills:
Business Alignment, Business Architecture, Business Process Design, Business Savvy, Computer Programming, Cross-Functional Collaboration, Developing Others, Human-Computer Interaction (HCI), Inclusive Leadership, Leadership, Motivating People, Platform as a Service (PaaS), Product Knowledge, Software Development Management, Strategic Change, Tactical Planning, Team Management, Technical Credibility