Kapsch is one of Austria's most successful global technology companies. With its comprehensive ITS (Intelligent Transportation Systems) portfolio, Kapsch is actively addressing the challenges of the present and the future with intelligent mobility solutions in a wide range of application areas. As a family-owned company founded in 1892 and headquartered in Vienna, Kapsch can look back on 130 years of experience with the future.
Your Responsibilities:
Troubleshoot and resolve infrastructure and application issues remotely
Provide active remote support in customer projects
Perform configuration changes and software deployments
Conduct service validation, testing, and follow-up on delivery incidents
Proactively update documentation, process descriptions, and technical records
Identify opportunities to enhance operational efficiency and reliability
Handle technical escalations and support P1 incident cases, including team representation when required
Your Profile:
Degree in Computer Science, Information Technology, Telematics, or a related field
Around 5 years of experience in IT solutions or a similar technical environment
Strong knowledge of scripting, databases, and both Windows and Linux operating systems
Solid understanding of IT infrastructure and networking concepts
Experience with ITSM/ALM tools (e.g., Cherwell, Jira, Confluence, Git, Azure)
Hands-on, solution-oriented mindset with strong analytical and communication skills
Curious and eager to understand how complex systems fit together
Enjoys documentation, knowledge sharing, and continuous improvement
Fluent in English (spoken and written); German language skills would be an advantage
A strong team player with a proactive and collaborative attitude
Willingness to occasionally travel and take on hands-on tasks
What we offer:
We have a unique corporate culture, driven by family tradition since 1892. We strive to create a work environment conducive to personal growth, satisfaction and achievement.
You you will be part of an international company with European roots
A hands-on onboarding with an experienced team to get familiar with the businss and domain-related processes.
Space for creatinginnovative solutions and ideas within a professional team practicing Agile methodologies
Social benefits of a modern company, e.g. Homeoffice,mobile devices, flexible working hours, operating restaurants, meal discount, Jobticket etc.
Possibility to participate in regular trainings (technical and personal development).
A market compliant gross salary of EUR 45.000 p.a. based on a full-time employment, which can be adapted according to your qualifications and your job experience.
Start date: as soon as possible, full-time position.
Location: Vienna.
The benefits of working for the Kapsch Group
Kapsch is proud to be an equal opportunity employer. We attach great importance to a balance in the diversity of our employees. Therefore we welcome all applications without regard to gender, age, religious beliefs/ideology, sexual orientation, ethnicity or national origin.
Join us and work on technologies that keep traffic flowing, make mobility smarter, and shape the transportation systems of tomorrow.
Your contact for this position: Tatiana Rezan-Sirotinskis, Talent Attraction Partner Austria, T: +43 50 811 1906