Product Manager (Client Solutions)

About League

Founded in 2014, League is the leading healthcare consumer experience (CX) platform, powered by artificial intelligence (AI), reaching more than 63 million people around the world and delivering the highest level of personalization in the industry. Payers, providers, and consumer health partners build on League’s platform to deliver high-engagement healthcare solutions proven to improve health outcomes. League has raised over $285 million in venture capital funding to date, powering the digital experiences for some of healthcare’s most trusted brands, including Highmark Health, Manulife, Medibank, and Shoppers Drug Mart.

Position Summary

League’s platform enables organizations to deliver engaging, personalized digital healthcare experiences at scale. As a

Product Manager within the Client Solutions organization

, you will support the delivery and evolution of client-facing digital health solutions built on League’s platform.

This is a

mid-level product management role

designed for a Product Manager who is developing strong ownership skills and is comfortable managing well-defined problem spaces with guidance from senior product leaders. You will work closely with Senior Product Managers, engineering, design, and client-facing teams to translate client needs and engagement strategies into clear product requirements and successful outcomes.

The role is hands-on and execution-focused, with growing exposure to product strategy, client interaction, and cross-functional decision-making in a regulated digital healthcare environment.

In This Role, You Will

Product Ownership \& Delivery

Own and manage defined areas of the product backlog for client-facing digital health solutions

Support roadmap planning by contributing insights, requirements, and delivery estimates

Help identify opportunities for incremental improvements, enhancements, and integrations

Communicate status, risks, and dependencies to senior product leaders

Client-Facing Product Support

Support Senior Product Managers in working with external clients and internal stakeholders

Participate in discovery sessions to understand client goals, workflows, and user needs

Help translate client requirements into clear user stories, acceptance criteria, and success measures

Assist in balancing client-specific needs with platform standards and scalability

Delivery \& Execution

Manage and prioritize assigned backlog items to support timely delivery

Work closely with engineering and design teams during sprint planning and execution

Participate actively in agile ceremonies including stand-ups, sprint reviews, and retrospectives

Support release coordination, validation, and post-launch follow-up

Help track product performance and client feedback to inform improvements

Cross-Functional Collaboration

Collaborate closely with Customer Success, Implementation, and Sales teams to support client onboarding and ongoing success

Partner with platform product teams to align client solution needs with shared capabilities

About You

Experience \& Background

3–5 years of experience in Product Management, business analysis, or digital product delivery

Exposure to digital healthcare products or solutions (e.g., health platforms, benefits, care navigation, provider tools, or health data products)

Experience supporting external clients or working in client-facing delivery environments

Familiarity with healthcare privacy, security, and regulatory considerations is an asset

Experience working with platform-based or configurable products is a plus

Product Management Skills

Solid foundation in product management practices including backlog management, requirements definition, and delivery support

Experience working in agile teams and collaborating cross-functionally

Ability to break down problems into clear, actionable tasks with guidance

Comfort using data, metrics, and feedback to inform decisions

Experience working with Product Analytics (i.e. Pendo, Amplitude) and Business Intelligence (i.e. Looker) tools to generate insights and monitor product performance

Communication \& Collaboration

Clear written and verbal communication skills

Comfortable collaborating with multiple teams and stakeholders

Organized, dependable, and able to manage competing priorities

Eager to learn and grow product management capabilities

What We Offer

Comprehensive Health Benefits: We prioritize your well-being with complete medical, dental, and vision coverage

Bonus Program: Be rewarded for your contributions with our performance-based bonus program

Employee Stock Option Program: Become an owner and share in our success through our stock option program

Unlimited Paid Time Off: Take the time you need to recharge and maintain a healthy work-life balance

Spending Accounts: Manage your healthcare and dependent care expenses with tax-advantaged spending accounts

Wellness Days: Prioritize your mental and physical health with dedicated wellness days throughout the year

Growth Opportunities: We invest in your future with abundant opportunities for professional development and advancement

Mentorship Program: Benefit from guidance and support from experienced leaders in your field

Security-Related Responsibilities

Ensure access management is performed in compliance with the employee's role and responsibilities

Responsibility and accountability for executing League's policies and procedures within the department/ team

Notification of HR, Legal, Compliance \& Security of any incidents, breaches or policy violations

Compliance with Information Security Policies

*CANADA APPLICANTS ONLY:

The Canada-specific compensation range below for this full-time position is exclusive of bonus, equity and benefits. This range reflects the minimum and maximum target for base salaries for the position across all Canadian locations. The salary range is intentional to account for the performance and career progressions a Leaguer will experience in the role throughout their time at League. Where in the band you may land is determined by job-related skills/experience. Your recruiter can share more about the specific salary range specific to your skills and experience during the hiring process.*

Compensation range for Canada applicants only

$100,800—$126,000 CAD

Our employees come from different backgrounds, and we celebrate those differences. We are looking for the best candidates for our open roles, but do not expect applicants to meet every qualification in order to be considered. If you are excited about what you could accomplish at League and believe you can add value to our team, we would love to hear from you.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you are an individual in need of assistance at any time during our recruitment process, please contact us at recruitinginfo@league.com.

Our Application Process

Applying to a role you love can be exhausting, and understanding the next steps can feel vague and uncertain. You have done the hard part of submitting your application; let's do ours by sharing potential next steps

You should receive a confirmation email after submitting your application.

A recruiter (not a computer) reviews all applications at League.

If we see alignment with League's needs, a recruiter will reach out to learn more about your goals. The recruiter will also share the team-specific interview process depending on the roles you are exploring.

The final step is an offer, which we hope you will accept!

Prior to joining us, we conduct reference and background checks. Additional checks could be required for US Candidates, depending on the role you are exploring.

Here are some additional resources to learn more about League:

Learn about our platform, leadership team and partners

Highmark Health, Google Cloud, League: new digital front door to seamless care

Former Providence President and Workday EVP of Corporate Strategy join League Board of Directors

League raises $95 million USD in Series C to build world’s leading healthcare CX platform

Forbes x League: The Platformization Of Healthcare Is Here

Fast Company x League: If we want better innovations in healthtech, we need more competition

Work Location:

We have a mix of office-centric roles based in our vibrant Toronto office, and remote-eligible roles based anywhere in Canada or US. Each job posting will indicate where the role will be based. Regardless of the role’s posted location, all Toronto-area Leaguers (living within 65 km of our downtown HQ) collaborate in-office Monday through Thursday. Depending on your distance to the office, you’ll enjoy 10 or 20 Flexible Remote Days each quarter for focus and deep-work time. We are committed to fostering a meaningful work environment and connections for all Leaguers regardless of location.

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Use of AI Notice

We are committed to ensuring fairness and transparency throughout our hiring process. League may use Artificial Intelligence (AI) tools to assist in the screening of applicants for this position. Please check out our stance on using AI in recruitment here.

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