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Sr Operation Mgmt Specialist

Lenovo • 🌐 In Person

In Person Posted 1 day, 12 hours ago

Job Description

General Information

Req #

WD00089295

Career area:

Information Technology

Country/Region:

Singapore

State:

Central Singapore

City:

SINGAPORE

Date:

Thursday, October 9, 2025

Working time:

Full-time

Additional Locations:

Singapore - Central Singapore - Singapore

Singapore - Central Singapore - SINGAPORE

Why Work at Lenovo

We are Lenovo. We do what we say. We own what we do. We WOW our customers.

Lenovo is a US$69 billion revenue global technology powerhouse, ranked #196 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world’s largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo’s continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992) (ADR: LNVGY).

This transformation together with Lenovo’s world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit www.lenovo.com, and read about the latest news via our StoryHub.

Description and Requirements

Job Summary

We are seeking a skilled and experienced Cloud Engineer to support a secure and scalable cloud infrastructure for a Singapore Government-appointed agency operating on commercial cloud platforms. This Subject Matter Expert (SME) role requires real-world experience in managing multi-service cloud environments using AWS, strong Infrastructure-as-Code (IaC) capabilities, lifecycle and patching operations, and proactive operational support. The ideal candidate will be hands-on, security-aware, automation-driven, and familiar with strict uptime, compliance, and audit requirements.

Key Responsibilities

Cloud Infrastructure Operations

Operate and maintain AWS-native services in production, including Lambda, ECS, EKS, FSx, Redshift, Glue, Neptune, SES, GuardDuty, WAF, Shield Advanced, Security Hub, KMS, Secret Manager, SNS, SQS, EventBridge, SageMaker, API Gateway.

Ensure uptime, availability, and secure operations.

Monitor infrastructure, manage alerts, and support production incidents.

Infrastructure as Code (IaC)

Design and maintain infrastructure deployment pipelines using Terraform, CloudFormation, and Ansible.

Troubleshoot environment drift and pipeline failures.

Promote automation in cloud operations.

OS Lifecycle \& Patch Management

Manage patching across RHEL (v8 v9) and Windows Server (2016 2025) using AWS Patch Manager, WSUS, and YUM/DNF.

Schedule, automate, and track patches.

Coordinate approvals and ensure compliance.

SSL and EOL Management

Track SSL certificate renewals across environments.

Identify and remediate EOL components like OS versions and Lambda runtimes.

Tool Integration \& Interoperability

Integrate tools like NGINX and input into the observability stack.

Work with SRE teams to enhance infrastructure monitoring.

Documentation \& Reporting

Maintain infrastructure runbooks, patch/change logs, post-mortem reports, and audit artifacts.

Soft Skills \& Competencies

Problem Solving – Troubleshooting complex systems

Communication – Clear with technical and non-technical teams

Collaboration – Cross-functional teamwork

Adaptability – Responsive in changing environments

Accountability – Takes ownership of outcomes

Attention to Detail – Accurate and secure implementations

Customer Focus – Supportive and service-oriented

Time Management – Prioritizes critical tasks effectively

Continuous Learning – Keeps up with cloud and security practices

Resilience – Performs under pressure and in incidents

SME Expectations – Role Behavior

This Subject Matter Expert (SME) role requires:

Proficiency across AWS services and architecture.

Experience in uptime-critical and compliant environments.

Mentorship capabilities for junior engineers.

Initiative and proactive incident prevention.

Calm and structured incident handling.

Adherence to change and incident processes.

Audit-readiness and documentation discipline.

Technical Skills \& Experience

Area Skills Required

Cloud Hands-on with AWS services in production

IaC Terraform, CloudFormation, Ansible

OS RHEL \& Windows Server administration

Patching AWS Patch Manager, WSUS, YUM/DNF

SSL/EOL Managed certs and lifecycle remediation

Documentation Runbooks, change logs, compliance docs

Required Qualifications

Bachelor’s degree in computer science, Information Systems, or a related field

Minimum 6 years’ experience in DevOps / SRE roles, with at least 4 years on public sector or regulated Cloud environment

AWS Certified Solutions Architect

RHCE or Microsoft Server Admin

ITIL v4 Foundation (preferred)

Additional Locations:

Singapore - Central Singapore - Singapore

Singapore - Central Singapore - SINGAPORE

Singapore

Singapore - Central Singapore

* Singapore - Central Singapore - Singapore , * Singapore - Central Singapore - SINGAPORE

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