Key Account Manager | Relationship Manager

About Vui App

Vui App is a leading fintech platform empowering Vietnamese workers with smart, flexible financial solutions. We partner with top employers to offer Earned Wage Access and digital financial wellness tools — helping people take control of their money with confidence and ease.

At Vui App, we believe finance should be simple, transparent, and human — and we’re building the future of employee benefits, one partnership at a time.

About the Role

As a Key Account Manager, you’ll be the trusted partner for our key clients and corporate partners — the bridge that connects business goals with human impact.

You’ll nurture long-term relationships, ensure exceptional service, and identify opportunities that create win-win growth for both our partners and Vui App. This role combines strategy, empathy, and business acumen — perfect for someone who loves working closely with people and driving results.

What You’ll Do

Manage and grow relationships with key clients and corporate partners.

Deeply understand client goals and challenges to propose meaningful solutions.

Ensure seamless onboarding, engagement, and service delivery.

Work cross-functionally with internal teams (Product, CS, Marketing,...) to elevate client experience.

Identify and pursue opportunities for growth — upsell, cross-sell, and expansion.

Track account performance, analyze insights, and report on key metrics.

What We’re Looking For

3–5 years of experience in Key Account / Relationship Manager, preferably in Fintech, SaaS, or Banking.

Exceptional communication and relationship-building skills.

Strong customer mindset with a proactive and strategic approach.

Analytical, organized, and familiar with CRM tools.

Bachelor’s degree in Business, Marketing, or related fields.

Good English communication skills.

Why You’ll Love Working at Vui App

Competitive salary with performance-based bonuses.

Opportunity to work in one of Vietnam’s fastest-growing fintechs.

A dynamic, inclusive, and purpose-driven environment.

Real impact — helping millions of workers access better financial wellbeing.