Poste
Are you aspiring to be the next-generation Retail Leader?
Embark on a 18-24 months journey with Louis Vuitton's HORIZONS Program!
Through exposure to the diverse facets of a Métier, HORIZONS prepares the leaders of tomorrow for an accelerated journey of growth. Participants rotate through different teams to gain 360° understanding of their business area.
During the HORIZONS Program you will also benefit from a tailored developmental path including mentorship from senior leaders and exposure to the HORIZONS Global Community.
This is more than just a program it is a transformational career experience that empowers you to define the future of luxury. Be ready to Dream, Dare and Do with us!
Missions
As part of Louis Vuitton’s HORIZONS you will embark upon a dynamic and in-depth journey of discovery through 4 rotations in different locations: Client advisor Journey, Retail Excellence Journey, Headquarters Immersion and Management Journey.
Client advisor Journey -approx. 3 months
Welcome every Client and provide the best Client Experience
Advise Clients across the Brand and all product categories
Act as a role model demonstrating sales leadership
Ensure business opportunities through efficient sales floor management
Retail Excellence Journey - approx. 3 months
Engage with Clients long-term relationships, leveraging clienteling tools
Assist Management in daily clienteling operations
Understand company’s policies and provide support to other Client Advisors when needed
Headquarters Immersion (3 to 6 months) and Management Journey (approx. 6 months)
Be engaged in an Head Office project according to organization and business needs
Manage and motivate the team setting individual and team goals
Identify, recruit and develop talents in collaboration with the Store Manager
Proactively assess and manage performance and expectations
Profil
At Louis Vuitton, we seek pioneers, visionary talents who are ready to dream, dare, and do those who embrace challenges with passion, curiosity, and the drive to create exceptional experiences.
We are looking for passionate talents who demonstrate the following mindset:
Pioneering Spirit \& Agility to thrive in dynamic environments
Collaboration \& Collective team spirit to navigate fast-pace complex environments
Driven by Excellence to push boundaries
Passionate about the client experience and building a career in Retail
Ambitious, Action oriented and Results driven
People centric with demonstrated leadership potential
Informations complémentaires
Open to local and international relocation (mandatory)
Proficient in Italian and English
Experience in Retail, Hospitality or Customer Services
Strong communication and listening skills
Proactive leadership style
Training and coaching attitude