Job responsibilities
A Team Manager at Louis Vuitton is an ambassador of the Brand. You will take ownership to lead and mentor your team, build Client relationships, proactively further the achievement of sales goals, and ensure that the highest level of Client experience is delivered.
Profile
Ensure achievement of team targets on monthly and annual basis
Team Management and Development
Ensure your team delivers the Louis Vuitton Promise to every Client, through demonstrating and modeling the 4 Louis Vuitton Attitudes.
Support them with consistent coaching, identify their development and training needs, partner with the Field CoachTrainer to tailor individual action plans Identify, recruit and develop talents, secure succession plans in collaboration with the
Store Manager.
Set individual and team goals; proactively assess and manage performance against expectations
Manage and motivate the team to drive business: create a positive and harmonious work environment, foster cooperation withinthe team and between managers
Client and Business Development
Support the team in building long term Client relationship, leveraging the different clienteling tools
Establish a Client-centric mindset in store to ensure the highest level of Client experience and proactively handle Client-relatedsituations
Communicate and inspire the team on corporate strategy and relevant business information (animate morning briefings, training)
Proactively provide the Country office with product recommendations and qualitative feedback based on local knowledge about the market and Client needs, leveraging expertise and knowledge within the team
Put in place action plans to boost business and maximize product performance, leveraging visual merchandising, clienteling, training and team animation
Selling and Floor Management
Act as a role model demonstrating sales leadership to the team, support them with their own sales, foster cross-selling and Client repurchase
Build and develop own Client portfolio
Ensure business opportunities are maximized through efficient sales floor management, being a visible presence and support and ensuring the Louis Vuitton Promise standards are achieved
Optional: Champion a Product Category
Be the store point of reference to the Country Merchandising team, providing them with feedback (product performance, quality,
Client related information, local market, competitors, trends, missing opportunities…) leveraging the Expert Advisors’ knowledge
Support the product category business, convey enthusiasm and passion via team animations, morning briefings, share information and mentoring, improve operations, define and implement action plans to drive sales
Operations
Ensure policies, Brand standards and grooming guidelines are communicated and implemented
Support Operations team in inventory management
Support Store Manager in staff planning (workforce management)
Additional information
Louis Vuitton is a company that respects the uniqueness of each employee and offers everyone the means to find their place and prosper. We promote initiatives aimed at supporting professional equality for everyone. We strive to go above and beyond purely symbolic measures by building a culture passionate about meaningful strategies aimed at crafting an inclusive workforce.
In addition to a generous benefits package, and unparalleled career development opportunities, both locally \& globally, as an employee at Louis Vuitton, you can expect to be provided with industry-leading training which will offer you an in-depth insight into the luxury and retail environment.
LOUIS VUITTON
MAISON
Founded in Paris in 1854, Louis Vuitton perpetuates the ambitious vision of its namesake. From his origins as a master trunk maker, manufacturing boxes used to pack both everyday objects as well as voluminous wardrobes, Louis Vuitton and his successors introduced numerous innovations including the advent of the flat-top trunk, lightweight canvas, signature patterns, and the tumbler lock. Today, Louis Vuitton’s legacy is expressed through its rigorous spirit of innovation, the boldness of its creations and an uncompromising demand for excellence.