About Lovepop
Lovepop is on a mission to create one billion magical moments. We combine art x engineering to create the most magical paper art cards \& gifts. Featured on Shark Tank in 2015, Lovepop has become one of the top 10 Shark Tank investments in lifetime revenue. Lovepop consistently ranks in the top Google results for cards online, enjoys 18% national brand awareness, and has helped its customers create over 50 million magical moments. Our vision is to be the #1 online card destination for cards and we are building the team of A+ talent that will take us there.
**About the roles
As a Product Coordination \& Testing Team Leader, you are responsible for:
- Ensure timely production of test batches that meet quality standards.
- Coordinate with relevant departments (PRD, QA, TRA, NPD, etc.) to promptly address arising issues.
- Make appropriate decisions based on product requirements and production capabilities.
Accountabilities
Develop and implement production plans for test orders
Monitor and supervise progress, making adjustments when necessary to ensure timely completion
Take full responsibility for test orders
Coordinate and liaise with production departments to carry out testing within the given timeframe
Collaborate with relevant departments when additional support is required
Ensure the quality of test products meets both product requirements and production feasibility
Conduct testing and evaluation of new materials before mass production
Ensure input data is complete and accurate for test order implementation
Manage documents, track execution time, and report results via periodic dashboards (monthly/quarterly)
Ensure timely handover of physical samples that meet quality requirements
Provide guidance, mentorship, and competency development plans for direct reports
Success Measures
96% of test orders are successfully completed and delivered on time
Direct reports receive timely support from management and express high satisfaction when collaborating
At the end of each month/quarter, provide complete documentation, analysis, and reports (dashboard) for the entire test order process
Reduce the average completion time of test orders by 10% compared to the current baseline
Qualifications
Bachelor’s degree in Industrial Management, Engineering, or related fields
Experience: 3–5 years, or at least 1 year in a similar position (preference for candidates with production management system experience)
Skills in presentation, data analysis, and reporting
Proficient in Google suite or equivalent tools (SmartSheet, Data Studio, Locker, PI, etc.); design software experience is an advantage
Strong negotiation, problem-solving, and communication skills
Enthusiastic about and willing to apply new working methods
Cooperative spirit and willingness to support task completion
**Lovepop Values
Engineering
: Curiosity to discover how the world works
Hunger
: Desire to take on more than is expected
Magic
: Delivering unexpected experiences
Connection
: Building relationships with each other****