Director, Product Solutions

Role Summary:

Lumonus builds tools that make radiation treatment planning faster, safer, and more consistent. As Director, Product Solutions (Dosimetry \& Treatment Planning), you’ll be the bridge between clinic and product. You’ll work alongside dosimetrists, physicists, and physicians to understand how plans are created and reviewed, translate real workflows into clear product requirements, and co-design solutions with our Product and Engineering teams. You’ll also support early customers through configuration and training, aiming for tangible wins like higher first-pass approval rates and shorter planning turnaround.

Reporting Lines:

You will report to the Chief Product Officer and collaborate with leaders across Product, Engineering, Sales, and Customer Success.

Key Responsibilities:

Lead discovery with planning \& QA teams

Meet dosimetrists, physicists, and physicians where they work to map the planning journey.

Capture current-state workflows, bottlenecks, and “definition of done” by role; document representative cases and edge cases.

Translate clinical language into clear, actionable problem statements that the team can build against.

Co-build with Product \& Engineering

Convert field discovery into clear problem briefs with acceptance criteria and success measures.

Co-author practical specs for plan setup/goal ingestion, planning assistance/evaluation, and reliable EMR/OIS/TPS handoffs, with safety and quality guardrails built in.

Partner on test plans and telemetry, validate with representative cases, and feed outcomes back to prioritize the few changes that unlock adoption and scale.

Prove value in the field

Tailor demos and evaluations to each site’s workflow and language; guide right-sized proofs that de-risk adoption.

Create clear enablement (demo flows, role-by-role impact, objection handling) and partner with Sales to multi-thread stakeholders.

Build early clinical champions and reference stories that accelerate momentum.

Enable safe, confident adoption

Partner with Clinical/Implementation teams to configure, train, and validate at early sites—on-site when needed.

Distinguish assistive vs decisive behaviors in the product; ensure appropriate guardrails and documentation are in place.

Instrument usage and outcomes; surface issues with clean reproduction steps and priorities.

Experience and Qualifications:

Required:

5+ years of experience in a healthcare software environment (e.g., product, implementation, clinical workflow analysis)

Deep understanding of physician workflows in radiation oncology or oncology more broadly

Strong stakeholder management and communication skills—especially in clinical settings

Experience conducting product discovery or customer interviews

Ability to synthesize complex information into actionable product direction

Nice to Have:

Experience working with or alongside radiation oncologists

Familiarity with treatment planning systems, PACS, EMRs, or oncology- specific solutions

Experience with data and analytics tools, especially for clinical quality or operational performance

Prior experience in a product, customer success, or pre-sales role

Exposure to FHIR, HL7, or clinical integration protocols

Skills and Attributes:

Clinical credibility with dosimetry/physics; empathetic listener.

Systems thinker who turns complexity into clear steps and guardrails.

Bias to ship, then shape-learn from real usage.

Thrives in a sales-led product loop and enjoys hands-on work with customers.

Our purpose

Our purpose is to empower care teams to transform cancer care. Joining the Lumonus team means a commitment to seeing and doing things differently to help us realise our vision of a world where quality cancer care is accessible to everyone.

We are a team with a diverse range of experiences and backgrounds but with a shared focus on the importance of care teams and the work that they do every day. We recognise the challenges that these teams face and we are here to work with them as a trusted partner to find solutions that will help them be confident that they are providing the best possible care to their patients. We believe in innovation and being brave enough to challenge conventional thinking, but recognise the importance of evidence based outcomes in ensuring the quality and effectiveness of our products and services.

Our values

Be good humans

We treat people how we want to be treated. Show empathy, be respectful, work together, build trust and share a laugh or two.

Find a way

Determined to deliver value even when there are curve balls that come our way. Our attitude of never giving up is our anchor.

Care team first

Every interaction is centered on care teams. We want to see through their eyes to get to the crux of the problem.

Stay curious

Thinking differently allows innovation to thrive. Our approach means we never stop searching for new possibilities.

Quality and Safety

Lumonus strives to continuously improve the quality and safety of our workers and services provided to our patients and their carers in line with our vision and values.

Accountabilities:

Be aware and understand Safety and Quality accountabilities relevant to the role

Lead and be accountable for sustainable Safety and Quality programs (including external review processes) and communicate outcomes

Mitigate risks and hazards; proactively develop and implement risk reduction strategies and record outcomes

Monitor compliance with the policies and procedures of the Safety \& Quality Management System

Be accountable for own actions and seek assistance when necessary

Demonstrate knowledge/competency in performance of skills relevant to the role, including completion of mandatory training

Legislated individual Work Health \& Safety Duties for all workers:

Take reasonable care for your own and others’ health and safety

Take reasonable care that any of your acts or omissions do not adversely affect the health and safety of others

Participate in safety training, tasks and other activities as required or instructed

Job Type: Full-time

Projected Total Compensation: $155,000.00 - $175,000.00 per year

Benefits:

401(k)

401(k) matching

Dental insurance

Flexible spending account

Health insurance

Health savings account

Life insurance

Paid time off

Parental leave

Vision insurance

Work Location: Remote