Technical Writer

At Magentus, our goal is to create a healthier society through technology. We do that by delivering smart workflows that connect people, systems, and data - making care more intelligent, efficient, and accessible. Whether it’s supporting clinicians, streamlining operations, or improving patient outcomes, we’re here to make a real difference in healthcare through digital innovation.

Reporting to the Head of Product Pathology, the Technical Writer is responsible for creating and maintaining clear, accurate documentation that helps customers and internal teams effectively use our software products within the Clinical Diagnostics portfolio.

Working closely with subject matter experts, software engineers, and product managers, you will translate complex technical information into user-friendly content, ensuring consistency across product releases and supporting improved user experience, product adoption, and operational efficiency.

Develop, update and maintain high quality user manuals and product documentation.

Collaborate with SME’s, stakeholders and various teams across Clinical Diagnostics to obtain an in-depth understanding of the process and documentation requirements.

Conduct documentation scoping and planning identifying information needs, analysing source material and verifying content to ensure it is accurate, complete and fit for purpose.

Build and maintain a deep understanding of the product suite as required to translate complex product information into simple, polished and engaging content.

Foster strong working relationships with internal stakeholders, actively engaging them for feedback, clarification and review to ensure documentation remains relevant and high quality.

Proactively identify risks, issues and roadblocks, escalating to key stakeholders or division leadership where required to maintain timelines and documentation standards.

Deliver documentation aligned with release cycles meeting the agreed milestone dates and contributing to smooth and informed product deployments. Continuously evaluate and improve documentation practices, introducing new approaches, templates or tools to enhance readability, consistently and user experience.

3+ years’ proven experience in technical writing, content development or software documentation ideally within a technology, healthcare of clinical diagnostics environment

Clinical experience in pathology is highly desirable

Strong ability to translate complex technical concepts into clear, user-friendly content for both technical and non-technical audiences

Proficiency with documentation tools and formats (e.g. MS Word, Confluence)

Excellent written communication skills with exceptional attention to detail, grammar and accuracy.

Strong collaboratively approach with cross functional teams such as SMEs, developers, software engineers and product managers.

Highly organised with the ability to manage competing priorities, work across multiple documentation streams and meet release timelines Proactive, adaptable and comfortable working in a fast paced, evolving environment.

Curious, analytical mindset with a focus on continuous improvement and identifying opportunities to enhance documentation quality and user experience

Self motivated with a high level of initiative and accountability for delivering high quality outcomes

At Magentus, we live our values every day:

One Team – We collaborate and support each other

Constant Evolution – We embrace change and keep improving

We Care – About our people, our customers, and our impact

Make A Difference – We’re here to create real, positive change

Trust – We do what we say and act with integrity

Flexible work options to support work-life balance

Learning and development programs to grow your career

A supportive, inclusive team culture

Opportunities to work across departments and expand your skills

A purpose-driven company where your work truly matters

Ready to bring your energy and organisation to a team that cares? Apply now and help us make a difference at Magentus!