F&B Service Expert/Chef de rang ROOM SERVICE - Casa Brera

Additional Information

Job Number25204881

Job CategoryFood and Beverage \& Culinary

LocationCasa Brera a Luxury Collection Hotel Milan, Piazzetta M Bossi No 2, Milan, Milan, Italy, 20121

ScheduleFull Time

Located Remotely?N

Position Type Non-Management

Casa Brera, a Luxury Collection Hotel belonging to Marriott International, is currently recruiting F\&B Service Experts/chef de rang - Room service.

Reporting to the F\&B Outlets Manager, you will be responsible for delivering excellent Food \& Beverage room service.

This is a full-time position, working 5 nights per week with 2 days off.

The estimated start date is January.

About us

Located near the iconic Teatro alla Scala, Casa Brera, a Luxury Collection Hotel, Milan is an authentic expression of the city’s evocative spirit, intertwined with the rhythm of the Brera neighborhood. The hotel is a gateway to the rich tapestry of Milanese history, art and culture. An interpretation of the city’s timeless elegance, brought to life by celebrated designer, Patricia Urquiola, there are 101 guestrooms and 15 suites, including the refined Milanese Suite.

Favored by locals and guests, Casa Brera, a Luxury Collection Hotel, Milan, is a must-visit location for worldly epicureans. Presenting a symphony of flavors, regional cuisine is redefined. A rare sky bar and restaurant, Etereo is where a rooftop pool and panoramic views meet exceptional gastronomy. In addition, guests can savor delicious breakfast options and enjoy classic Milanese aperitivo

Here, you will find an authentic and modern team that aims at crafting unique experiences that connect our guests with Milanese heritage in a welcoming and inclusive atmosphere.

The impact you’ll make

Great dining experiences are shaped not only by exceptional cuisine, but also by outstanding service. As an F\&B Service Expert/chef de rang , you will ensure you are knowledgeable about every menu item, enabling you to make recommendations and confidently answer guest questions.

You will serve food and beverages efficiently and with genuine care, addressing any concerns promptly. Thanks to your attention and professionalism, guests will feel welcomed, satisfied, and eager to return.

Connect your passions with a rewarding opportunity

You are passionate about Food \& Beverage and enjoy making others feel at home. In this role, you will meet guests from all over the world while expanding your hospitality expertise.

You may work across different outlets, allowing you to broaden your F\&B knowledge and skills. This is just the beginning: we believe in the potential of our team members and actively support their growth within the company.

What you’ll do

Take food and beverage orders and enter them into the internal system (Infrasys)

Make menu recommendations, handle special requests, and upsell when appropriate

Ensure guests receive authentic, efficient, and attentive service

Check in with guests to ensure expectations are met

Set up and prepare outlets for each service period

Order and restock inventory

Follow Standard Operating Procedures and brand guidelines

Comply with quality assurance standards

Adhere to all health, safety, and hygiene policies

Required skills and competencies

Service execution: ability to deliver accurate and timely F\&B service

Product knowledge: understanding of menus, ingredients, and service flow

Problem solving: ability to identify service issues and apply solutions

Adaptability: capability to work across different outlets and service formats

Communication: clear and effective interaction with guests and team members

Operational accuracy: attention to detail in order taking and system usage

Time management: ability to manage priorities during night operations

Safety awareness: consistent application of health and safety procedures

Qualifications

Intermediate proficiency in Italian and English

Previous experience in F\&B service or hospitality operations is an advantage

What we offer

Opportunity to work in a newly opened luxury lifestyle hotel

Career development within Marriott International, with national and international mobility

Structured training and professional development programs

Exposure to high-level hospitality operations and leadership

Employee benefits including hotel, dining, and wellness discounts worldwide

Performance recognition and wellbeing initiatives

You’re welcomed here Our highest priority is making you feel as welcome as our guests. We want you to know you’re important to us and that you’ll make an impact in your role, and for that, you’ll be appreciated and valued.

Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.

#JoinCasaBrera

The Luxury Collection Hotels \& Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand – a collection of Europe's most celebrated and iconic properties – serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler.

From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale – a portal to the destination’s cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.