Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Manager, Product Management - Pay by Account
The Manager, Product Management, Mastercard Pay by Account will be focused on working with customers and partners to drive A2A strategy by understanding product requirements, collaborate with cross functional teams internally to deliver the product. The ideal candidate is passionate about driving product growth, highly motivated, with program and project management skills and product background.
Role
Partners with customers and external partners to define and deliver customized solutions and comprehensive consulting support for Pay by Account product
Understands business context and market dynamics including Regulatory, Legal, Competitive and Technology landscapes to ensure that the Product is delivered with highest quality and has a robust go-to-market plan focused on speed to market and ease integration
Provide the Solution Architects (SA) and the Customer Solution Center Lead (CSCL) with their solution expertise in crafting the value proposition
Coordinate, evaluate and execute product roadmap planning, development and commercialization milestones, activities and deliverables across each step including Ideation/Product Council intake, Pricing/billing, Legal/regulatory/franchise, Operations/technical development, Studio peer review gating.
Create the global product narratives that facilitate the appropriate alignment and development of sales/marketing/RFPs, announcements/communications, training/reference documentation.
Participate in team prioritization discussions with Product/Business management
Become the subject matter expert for Digital and Pay by Account and identify opportunities to deliver key business imperatives and customer needs
Perform product management epic and feature definition to support A2A Gateway program and assist other product managers to deliver features to the market
Demonstrate and drive Mastercard Way behaviours (e.g. customer and stakeholder interactions)
All About You
The ideal candidate for this position should:
Demonstrate program management and product management experience
A minimum of 3 years of experience in end-to-end project management ownership, with a total of at least 8 years of overall professional experience
Ability to communicate complex ideas effectively
Expert understanding of the card payments ecosystem, issuer processing; good understanding of Wallets landscape, and real-time payments.
Showcase strong organizational skills to manage multiple projects simultaneously, prioritize tasks effectively, and ensure timely completion of deliverables
Be able to collaborate cross-functionally and influence stakeholders at various levels across multiple geographies
Possess strong interpersonal abilities and motivation to build and nurture relationships
Possess technical product development principles and processes. Experience with Agile development methodology is a plus
Demonstrable understanding of financial concepts including product pricing and business case development. Product pricing and billing system experience is a plus
Proficiency in Mandarin would be advantageous in supporting our diverse client base, including those from Greater China
Bachelor’s degree in business, marketing, finance, information systems or a related field or equitable experience
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
Abide by Mastercard’s security policies and practices;
Ensure the confidentiality and integrity of the information being accessed;
Report any suspected information security violation or breach, and
Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.