Associate Product Manager, MK.IO

Who we are

At MediaKind, we're reshaping the future of streaming video—and we're moving at incredible speed. Our cloud-native, agile technology enables customers to rapidly build, deploy, and scale premium streaming experiences, removing traditional barriers to innovation and growth.

We’re on a mission to transform how the world watches video: making every moment extraordinary, personalized and valuable for content owners and their consumers.

Here, you'll be part of a dynamic team that’s redefining how media experiences come to life. Our award winning products simplify complex operations, enabling customers—from iconic sports brands to innovative broadcasters and content owners—to focus purely on storytelling, and growth. By replacing legacy complexity with cloud-connected solutions, we ensure speed, simplicity, and commercial transparency. You’ll be joining a team that values practical thinking over buzzwords, and velocity over bureaucracy.

Beyond technology, our true strength lies in our people. We are committed to fostering a passionate community of creators, developers, and artists who love what they do. Together, we’ll redefine the art of streaming.

If you're ready to build what’s next in streaming—and do it with a team that moves fast, thinks boldly, and builds with intent—come make it happen with us.

Position Overview

We're looking for an Associate Product Manager to champion the MK.IO operator experience. This is an early-career role perfect for someone who loves making sophisticated technology easy to use. You'll translate the needs of operations teams into clear product requirements that engineering can run with.

You will work at the intersection of video streaming operations and product development. Your user stories, acceptance criteria, and problem statements will directly shape how operators manage live events and on-demand video at scale, serving audiences from thousands to millions of viewers.

This role is ideal if you're naturally curious about how things work, empathetic to user challenges, and excited to learn video streaming technology while building core product management skills.

Key Responsibilities

Develop deep empathy for the daily challenges, workflows, and pain points of streaming platform operators

Translate operational feedback and requirements into actionable product improvements

Write detailed user stories with well-defined acceptance criteria that engineering teams can implement confidently

Create problem statements that articulate the "why" behind requests with data and user context

Maintain and evolve requirements throughout the development lifecycle based on team feedback

Unblock teams by clarifying requirements, answering questions, and making prioritization decisions

Test features from an operator perspective, validating that solutions meet real-world operational needs

Work with designers to ensure user interfaces match operational workflows and mental models

Transform sophisticated streaming technology capabilities into intuitive, accessible operator experiences

Document decisions and trade-offs in a way that both technical and business stakeholders understand

Define success metrics for features and track adoption post-launch

Required Skills And Qualifications

Bachelor's degree in Computer Science, Engineering, Business, or equivalent practical experience

0-4 years of experience in product management, technical writing, operations, or a related field

Exceptional written and verbal communication skills with ability to articulate complex concepts clearly

Strong analytical and problem-solving abilities with attention to detail

Experience with or enthusiasm for learning video streaming concepts and workflows

Familiarity with agile development methodologies and software development processes

Natural empathy and ability to understand diverse user perspectives and operational contexts

Genuine curiosity about both the technology and the business value it creates

Desired Experience

Exposure to SaaS platforms, APIs, or developer tools

Competence with scripting language (Python, JavaScript, or similar) for data analysis and API exploration

Understanding of live video workflows, CDN operations, or media production environments

Familiarity with data analysis tools and methods for user research

Experience participating in user research activities (interviews, usability testing, surveys)

Contributions to technical documentation or knowledge bases

Demonstrated ability to learn complex technical domains quickly

Location

Southampton UK, Rennes, France - Hybrid (2-3 days a week office based)

Benefits

Competitive salary and bonus structure

Comprehensive benefits package

MediaKindness Wellbeing Program

Ongoing training and professional development opportunities

Collaborative and dynamic work environment

Flexible work arrangements, including hybrid work options

Here at MediaKind, we are dedicated to creating an inclusive workplace where we appreciate the unique skills, capabilities and perspectives that our people bring. We believe that diverse teams are better for our employees, customers and our business. Everyone’s identity, background and life experiences add to the MediaKind story and we welcome all.

Our goal is to help increase diversity across the Media Broadcast industry, so we aim to make the recruitment process as accessible as possible. If you’re excited about this position and think you could add value to MediaKind, please apply even if you believe your skills are not a perfect fit for the role. Should you require any reasonable adjustments to be made to our recruitment process please reach out to the Recruiter to discuss how we can support you.