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Practice Lead

Mercury • 🌐 In Person

In Person Posted 1 week, 1 day ago

Job Description

He whakahaere aronga-anamata a Mercury, e tuku ana i te pūngao me ngā whitimamao ki te mahi a tangata o Aotearoa, ā, he nui ake i tā ētahi atu. Waihoki, e para ana i te huarahi mā te pūngao whakahou me te whai i tētahi anamata toitū. Kei te iho ko tō mātou koronga. Tiakina te anamata, mā te tūhono i ngā tāngata me ngā wāhi o te inamata. He āki tēnei i a tātou ki te whakapau kaha kia hua ake ai he anamata pai ake mō ō tātou tāngata, mō ō tātou hapori, me Aotearoa.

Mercury is a bold future-focused organisation, providing energy and telecommunications to more Kiwis than anyone else, leading the way with renewable energy and working toward a sustainable future. At the heart is our purpose. Taking care of tomorrow: connecting people and place today. This pushes us to do all we can to create a better future for our people, our communities, and Aotearoa New Zealand.

Tā mātou arawātea \| Our Opportunity:

We’re looking for a Practice Lead – Business Analysts who is passionate about the BA craft and about people. Someone who lights up when they see teams thrive, who leans into conversations about engagement, and who genuinely cares about creating an environment where Business Analysts feel valued, supported, and excited about the impact they make.

This role is about leading a community, not managing from a distance.

Tāu e mahi ai \| What you'll be doing:

As Practice Lead – Business Analysts, you’ll:

Lead with heart and intent – creating psychological safety, trust, and a strong sense of belonging across the BA community

Lift engagement by listening deeply, acting on feedback, and bringing energy, clarity, and purpose to the practice

Grow people and capability through coaching, mentoring, and clear professional standards

Partner closely with delivery leaders to ensure BAs are set up to deliver meaningful outcomes

Shape the future by building a sustainable capability plan

Working as one practice community

You won’t be leading the Business Analyst practice in isolation. You’ll work closely with the BA Lead as well as Software Engineering and Test Practice Leads to align on:

Shared leadership behaviours and expectations

Common ways of working that support squads and value streams

Consistent approaches to learning, development, and career pathways

A strong, connected culture across all delivery crafts

Together, you’ll shape an environment where Engineers, Testers, and Business Analysts collaborate seamlessly focused on value, flow, and great outcomes, not functional silos.

You’ll stay connected to the real work — participating in planning, retrospectives, and practice conversations — so your leadership is grounded, relevant, and trusted.

Tā mātou e kimi nei \| We are looking for:

Is passionate about Business Analysis and the value it brings

Brings energy, warmth, and authenticity to leadership

Has proven experience leading and developing large, diverse teams

Is comfortable leading through change and ambiguity

Communicates clearly, openly, and with empathy

Has a bias toward value, not process for process’ sake

Genuinely enjoys improving culture, engagement, and ways of working

Builds strong relationships across delivery, technology, and the business

He aha te pai o te hono mai? \| Why join us?

Additional 5 days leave per annum (MyDays)

$400 one off tax-free payment towards setting up your home office

A diverse workplace where your unique abilities and talents will be recognised and encouraged

Annual salary reviews with excellent parental leave policy, with the option to purchase additional leave

The opportunities, career paths and facilities associated with working for one of New Zealand's largest multi-utility providers

Flexible working policy - The autonomy and trust to work flexibly from our purpose-built premises and from home, recognising the value of this flexibility in the modern world

Discounted health insurance and free life and income insurance

Excellent well-being programme including up to $100 annual check ups and confidential assistance programme

Gender affirmation leave and supportive bereavement leave to be taken when you lose anyone close to you, including your pet

Mercury is a learning organisation that is committed to providing you with opportunities to grow and develop that will benefit you now and in the future. Part of your role includes building your skillset and mindset through a variety of ways. We believe this creates an energised, innovative and agile work environment where you will feel valued.

E koekoe te tūī, e ketekete te kākā, e kūkū te kererū

Every voice has its place – and together, we thrive.

At Mercury, we believe that having a team of individuals with different backgrounds, experience and capability working together makes us stronger and better as an organisation. We know that some candidates may only apply for a role if they meet all of the criteria. If you want to join our team, we encourage you to apply for any role that matches your skills, capabilities and interests, even if you aren't sure if you meet all of the criteria.

Please click 'apply' to submit your application. If you require accessibility or assistance support from us during the application and selection process, please reach out to recruitment@mercury.co.nz. Please do not apply via this email address.

A full position description is available below. Applications close 5th February 2026 at 5:00pm. Please note that Mercury retains the right to bring a particularly strong candidate through to interview more quickly.

Job Details

Reference # 42223

Posted 22 Jan 2026

Closing 05 Feb 2026 17:00

Location(s) Auckland, Hamilton, Tauranga

Expertise Practice Lead

Job level(s) Experienced

Work type(s) Permanent full time

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