Digital Solution Engineer - Cloud & AI - AI & Apps CEMA

Are you insatiably curious, deeply passionate about the realm of AI \& applications, and ready to tackle complex challenges in a dynamic environment? If so, we invite you to join our team as a

Digital Solution Engineer - Cloud \& AI - AI \& Apps CEMA

– Innovative AI Applications for mid-market customers at Microsoft. Here, you'll be at the forefront of innovation, working on cutting-edge projects that leverage the latest technologies to drive meaningful impact. Join us and be part of a team that thrives on collaboration, creativity, and continuous learning.

Microsoft is transforming the developer experience for AI applications across the development lifecycle. With AI Foundry and seamless integration with Azure AI, we’re leading the way in Agentic AI development where AI agents streamline development and operations. As an Apps Solution Engineer, you’ll help customers adopt these innovations to boost productivity, drive innovation, and become AI-native.

At Small Medium Enterprises and Channel (SME\&C), we are leading a high-growth, AI-powered global sales team—one that is deeply connected to our partners and driven by customer success. By uniting our Small Medium Business, Corporate, Strategy, and Partner teams, we are unlocking the largest customer opportunity, backed by the industry’s most significant investments. Leveraging the power of AI and our extensive partner ecosystem, we are redefining how businesses of all sizes adopt technology to drive growth and innovation.

SME\&C is more than a sales organization—it’s a culture of innovation, opportunity, and inclusivity. Here, you’ll be part of a diverse, high-performing, and customer-obsessed team where collaboration, connection, and continuous learning fuel everything we do.

If you thrive in a fast-paced, digital-first environment and are eager to make a meaningful impact, explore how SME\&C can be the next step in your career. Together, we are shaping the future of business.

As an Innovative AI Application Digital Solution Engineer (DSE), you will play a pivotal role in helping enterprise AI developers unlock the full potential of Microsoft’s AI-powered stack across every stage of the development lifecycle. You’ll collaborate closely with engineering leaders and platform teams to accelerate AI Foundry, Cloud \& AI, and Responsible AI, through hands-on engagements like Proof of Concepts, hackathons, and architecture workshops. This opportunity will allow you to accelerate your career growth, develop deep business acumen, hone your technical skills, and become adept at solution design and deployment. You’ll guide customers through secure, scalable solution design, influence technical decisions, and accelerate AI applications development into their deployment workflows. In summary, you’ll help customers modernize their applications and realize the full value of Microsoft’s AI platform, all while enjoying flexible work opportunities.

As a trusted technical advisor, you’ll guide customers through secure, scalable solution design, influence technical decisions, and accelerate AI applications and agents into their development workflows. In summary, you’ll help customers modernize their applications leveraging AI and realize the full value of Microsoft’s platform.

This Opportunity Will Allow You To

Accelerate your career growth by leading impactful engagements that help customers modernize their applications and adopt AI-powered solutions across the development lifecycle.

Deepen your technical proficiency through hands-on architecture design, proof of concepts, and real-world development scenarios using Microsoft’s AI and application platform.

Develop strategic influence by guiding customers through secure, scalable application design and shaping key technical decisions that drive innovation.

Strengthen your collaboration skills by working closely with engineering teams, platform specialists, and customer developers to deliver successful outcomes.

Build future-ready capabilities through continuous learning, certifications, and exposure to Microsoft’s evolving AI, cloud-native, and responsible AI technologies.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

Drive technical sales with decision makers using demos and PoCs to influence solution design and enable production deployments.

Lead hands-on engagements—hackathons, code-with sessions, and architecture workshops—to accelerate adoption of Microsoft’s developer tools and cloud platforms.

Build trusted relationships with developers and platform leads, co-designing secure, scalable architectures and solutions

Resolve technical blockers and objections, collaborating with engineering to share insights and improve products.

Maintain deep proficiency in AI Foundry \& App architecture (Agentic AI framework, Semantic Kernel, Foundry SDK, Responsible AI) and App architecture/cloud native dev (APIs, containerization, microservices, event-driven, Python, Java or .NET).

Maintain and grow proficiency in AI Management \& Security (Gen AI Ops, Sentinel, orchestrator, monitoring).

Represent Microsoft through thought leadership in developer communities and customer forums

Qualifications

Required Qualifications (RQs)

Previous technical pre-sales or technical consulting experience

OR Bachelor's Degree in Computer Science, Information Technology, or related field AND technical pre-sales or technical consulting experience

OR Master's Degree in Computer Science, Information Technology, or related field AND technical pre-sales or technical consulting experience

OR equivalent experience

Proficient on full stack App architecture design / modernization and cloud native dev (e.g., APIs, containerization, microservices, event-driven, Python, Java, .NET)

Proficient for AI \& ML models (e.g., Agentic AI framework, AI Foundry, Semantic Kernel, Foundry SDK, Responsible AI, fine-tuning/inferencing, etc.)

Proven ability to lead technical engagements (e.g., hackathons, PoCs, MVPs) that drive production-scale outcomes.

Preferred Qualifications (PQs)

Previous technical pre-sales, technical consulting, or technology delivery, or related experience

OR equivalent experience

Previous experience with cloud and hybrid, or on premises infrastructure, architecture designs, migrations, industry standards, and/or technology management

Proficient on Agentic framework, AI Management \& Security (e.g., Gen AI Ops, Sentinel, Responsible AI, orchestrator, monitoring)

Skilled with 1 or more frameworks, tools, languages (e.g., GitHub, Copilot Studio, VS Code, Jupyter, PyCharm, Node.js, Python, Java, C#, C++, AI Assisted Dev Tools)

#SMECCareers

Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.