Job Description
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MiTek® is a global provider of building solutions for the residential and commercial construction industries. Utilizing software, services, engineered products, and automated manufacturing equipment, MiTek partners with clients to accelerate their genius and deliver breakthroughs in building.
With a rich 60-year history and a network of 6,500 team members worldwide, MiTek pairs local expertise with global capabilities. As a Berkshire Hathaway (NYSE: BRK-A, NYSE: BRK-B) company since 2001, MiTek has a record of continuous growth and innovation.
Learn more at www.mii.com.
Cloud Engineer III
A Brief Overview
This individual will be responsible for deploying, configuring, and maintaining resources in MiTek’s cloud environments. They will accomplish this through the use of industry standard tools such as PowerShell and Terraform. Additionally, they will help administer our Azure DevOps environment, which includes managing permissions, running audits, securing repositories, and creating and maintaining CI/CD pipeline. The role requires the mentoring of junior cloud engineers as well as the ability to lead small and mid-sized projects.
What You Will Do:
Responsibilities
Serve as a cloud support escalation point for the Cloud Engineer I and II team members.
Support Managed Services offered in Azure
Apply Azure subscription/tagging standards; uphold least‑privilege and access reviews
Assist in supporting our external customer AVD environment
Design and support Azure DevOps pipelines
Assist in managing our Azure DevOps environment
Implement and audit Azure DevOps security controls (secure variables, audit logs, service connections, environments)
Assist the Cloud Architecture team with the implementation of cloud-based solutions
Implement our TTO (Transition to Operations) process for new services
Enforce change control with ServiceNow and ADO release gates/approvals.
Meet patch SLAs and security baselines
Validate backup policies and perform restore tests; maintain DR playbooks.
Mentor Cloud Engineer I/II and create Work Instructions for common tasks
Qualifications
4+ years of experience managing and monitoring Azure services
4+ years of experience with Infrastructure as Code (IaC) using Terraform
4+ years of experience with PowerShell, Azure CLI, JSON, or other scripting languages
4+ Years of experience managing source control and work items in DevOps tools such as Azure DevOps or GitHub Enterprise
2+ years of experience writing YAML pipelines
2+ years of experience supporting AVD environments
Some familiarity with ServiceNow
Azure Fundamentals (AZ-900) - Microsoft Certified required
Microsoft Certified Azure Administrator Associate - Microsoft AZ-104 preferred
Proficient in English
Bachelor’s degree in a related field preferred
Additional Requirements
The role requires working standard Vietnam hours.
Soft Skills
Must be self-motivated, team oriented and possess strong communication and interpersonal skills. Candidate should possess strong organizational skills, be detail oriented, and self-motivated with a demonstrated ability to problem solve. Strong sense of urgency and strong commitment to quality customer service is required. Ability to analyze and interpret data (metrics) to improve the delivery and support of services to our customers. Familiarity with and/or ITIL concepts or certification preferred.
Physical Demands
This role is performed in an office environment where a computer, telephone and other office equipment are used as needed to perform the duties of the role.