MoMo is a FinTech startup that offers a mobile, electronic wallet and payment application for iOS and Android devices. Its products help customers in Vietnam make nationwide cash transfers, pay more than 100 types of bills, recharge mobile phone accounts, settle personal loans, and purchase services such as software licenses, online game cards, etc.
The CDO is MoMo's central data team, working not only on individual projects for each department but also covering data analysis across multiple cross-functional projects. With 100% of its members having extensive expertise in data, the CDO focuses on data and will help you develop a wide range of skills across the entire data lifecycle – including Data Analytics, Data Engineering, Data Science, and more.
Responsibilities
The Data Analyst will be part of the Data Analytics team, and work to supplement the analytics and visualization contributions towards the data-driven decisions at MoMo. This candidate should enjoy managing high volumes of commercial and operational data and be comfortable providing analyses and insights. They will have the opportunity to directly influence the products and development of the company, and their conclusions will have a wide-ranging impact on the commercial decisions of the business. The main tasks include, but are not limited to:
Building, developing, and maintaining automated dashboards to monitor performance metrics
Monitoring data quality to ensure data sources are reliable and relevant for the team’s purposes
Analyzing complex data to drive insightful findings and translating them into meaningful, actionable recommendations for our stakeholders
Designing and implementing solutions and best-practices, with automation and scalability in mind, to empower end-users to become self-reliant
Collaborating with internal team to consolidate requirements, understand business needs, and deliver projects in a timely manner
Ad-hoc Reporting \& Data Analysis duties or other responsibilities as required
Types of projects include: customer segmentation; analyses to enhance user acquisition, engagement, conversion, retention; reporting standardization; gamification; A/B testing \& experimentation analysis for product development and optimization
Qualifications
*Minimum Qualifications
University degree (BA, BSc, etc.) in a quantitative discipline such as Statistics, Computer Science, Mathematics, Information Management; or
University degree with quantitative/statistics coursework such as Business, Economics, Marketing, or relevant fields.
2+ experience in similar roles.
*Key Skills/Experience Required
Critical:
Excellent analytical skills and problem-solving aptitude
Ability to collect, organize, and analyze significant amounts of data with high attention to detail
Ability to visualize findings, create meaningful insights, and arrive at actionable recommendations
Strong spoken and written communication skills (in both English and Vietnamese) to collaborate with team members and to explain findings clearly to internal team as well as stakeholders
Experience writing complex queries in SQL or other SQL-based languages
Work proactively with key business partners to closely monitor risks and opportunities and identify
improvement opportunities
Foster strong relationships with business units by establishing a culture of support and shared accountability within the team
Sense of ownership, a growth mindset, and the ability to recommend solutions which are scalable
Self-learner and quick to adopt new knowledge and technical skills
Effectively collaborate within a team as well as work independently
Desirable:
Experience with BI/analytics/statistics tools and languages (Google BigQuery, Google Data Studio, R, Python, etc.)
Solid technical/functional knowledge in statistics
What you will get:
Competitive compensation package.
Performance-based bonus.
Insurance package.
Chance to work with smart people with international experience.
Our benefits:
Attractive compensation \& benefits.
13th month salary bonus and yearly performance bonus.
14 paid days off per year
Premium health care insurance
Great allowances (lunch, parking, birthday, happy hours....)
Salary review at least one time per year based on employee's performance and contribution.
Outing/team-building activities (company trip , soccer sport, English club, running club,..).
Other benefits as per stated in Vietnamese Labor Law
Work with experienced \& strong team.
Friendly, dynamic \& flexible working environments.