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Associate Product Manager (Ho Chi Minh City, Vietnam)

Momos • 🌐 In Person

In Person Posted 5 days, 6 hours ago

Job Description

About Momos

Momos is a fast-growing SaaS platform powering customer engagement, analytics, and growth for restaurant and multi-location retail brands around the world. Our product suite helps brands understand their guests, create personalized marketing, manage feedback at scale, and operate smarter with AI-driven insights.

As an early employee, you'll work closely with our founders, engineers, designers, and data team to shape the future of guest experience technology.

About The Rotational APM Program

This is a

12-24 month rotational program

designed to develop the next generation of product leaders at Momos.

You will rotate across multiple

Product Pods

—for example:

Activate (AI-powered marketing automation)

Audience \& Analytics (RFM segmentation, dashboards, CDP insights)

Care (Unified Inbox, feedback classification, sentiment modeling)

Enterprise / Integrations (POS, reservations, loyalty, APIs)

Mobile / International Expansion (new UI surfaces, new markets)

Each rotation places you as a core member of the pod, where you'll own real product problems end-to-end: discovery, requirements, design iterations, analytics, stakeholder alignment, and launch.

This is not a shadowing program—

you will ship real features used by global restaurant brands.

What You'll Do

Work directly with senior PMs and cross-functional partners to define product requirements and write high-quality specs

Conduct lightweight research: customer interviews, data deep dives, competitive analysis, usability testing

Work with engineering to break down problems, refine scope, and ensure smooth delivery

Analyze product usage, run experiments, and generate insights that inform roadmap decisions

Collaborate closely with design to create intuitive, elegant user experiences

Help shape product strategy by contributing ideas, frameworks, and structured thinking

Present updates, learnings, and proposals to leadership during each rotation

After the program, transition into a full-time Product Manager role on one of our pods

What Success Looks Like

Within your first year, you will have:

Shipped features that meaningfully impact restaurants worldwide

Demonstrated an ability to reason through product decisions independently

Built trust with engineers, designers, and leadership

Developed strong user intuition

Grown from an APM into a PM-level scope of ownership

*Why Momos*

Work directly with founders \& senior PMs in a high-autonomy environment

Ship fast, learn fast, and see immediate impact

Build category-defining products in AI, marketing automation, and customer data

Join an ambitious, kind, product-obsessed team

Opportunities for accelerated growth as we scale globally

Requirements

*Who We're Looking For*

We welcome applicants from

any discipline

—business, engineering, humanities, data science, economics, design, hospitality, social sciences, or something completely unexpected.

What matters most:

*Core Qualities*

Strong product sense - ability to reason about users, problems, tradeoffs, UX quality, and value

Clear thinking \& structured problem-solving - you can break complex concepts into parts and communicate them crisply

High agency \& ownership - you don't wait to be told what to do; you push things forward, unblock yourself, and drive outcomes

Curiosity \& adaptability - willingness to dive into new domains quickly, from AI to restaurant ops to data modeling

Empathy - you can understand user behaviors, motivations, and constraints

*Bonus Skills*

These will help you ramp faster in certain pods, but we don't expect you to have all—or any—of them:

Software development fundamentals (JavaScript/TypeScript, Python, SQL, Postgres, APIs)

Data analysis and visualization (Tableau, Python/pandas, R, BI tools)

UI/UX design experience (Figma, prototyping, usability testing)

AI/ML familiarity (prompting, embeddings, model behavior, basic statistics)

Experience in restaurants, hospitality, retail, or consumer engagement platforms

If you're an ambitious generalist who loves building things, reasoning from first principles, and working alongside a high-velocity product team—this is the place for you.

Benefits

Competitive salary and bonus scheme

Private medical insurance

Paid time off and a flexible working culture

Opportunities for rapid career advancement

A dynamic and inclusive company culture

Access to the latest technology and tools for personal development

Comprehensive onboarding program for new employees

Employee recognition programs for outstanding performance

Participation in industry conferences and events

A supportive environment that encourages innovation and creativity

Cultural Values

Mission-driven and fast-paced, entrepreneurial environment

A collaborative and flat company culture

Comprehensive private health insurance

Discretionary trips to our offices across the globe, with global travel medical insurance (when it's safe to travel!)

Cross-cultural team bonding/networking

Love Food? Join our Team!

Equal Opportunity

Momos is an equal opportunity workplace where we embrace diversity and different cultures. We started as an international Company, and know that building an organization with different experiences, thoughts and opinions allows our team to grow and excel.

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