Cloud Operations Engineer, AWS

MUFG Investor Services is a trusted partner to many of the world’s largest public and private funds, providing asset servicing and operational solutions built for alternatives. With over $1 trillion in client assets under administration, we offer fund administration, banking, payments, fund financing, foreign exchange overlay, corporate and regulatory services, custody, business consulting, and more. Operating from 17 locations worldwide, we help clients mitigate risk, enhance efficiency, and navigate the operational complexities of today’s investment management landscape. As a division of Mitsubishi UFJ Financial Group (MUFG), one of the world’s largest financial institutions with approximately $3 trillion in assets, we combine deep expertise with the strength and stability of a leading financial institution. To learn more, visit us at www.mufg-investorservices.com.

Job Description

We’re hiring a Cloud Operations Engineer to ensure the stability, security, and efficiency of our AWS infrastructure and platform services. This role is hands-on and focused on operational excellence, troubleshooting, and continuous improvement. The engineer will work across a broad cloud environment, supporting patching, upgrades, release execution, alert triage, automation, and security remediation.

Responsibilities

Perform system patching, upgrades, and maintenance across AWS services (e.g., EC2, RDS, S3, CloudFront, ALBs/NLBs).

Support release cycles with proper change control, rollback readiness, and post-deployment validation.

Triage and resolve infrastructure alerts (Datadog), contributing to noise reduction and improved observability.

Participate in a follow-the-sun on-call rotation and incident response.

Maintain runbooks, ticket hygiene, and operational documentation for repeatable processes.

Contribute to Terraform-based infrastructure and monitoring resources.

Automate recurring operational tasks to improve consistency and reduce manual effort.

Apply security best practices across IAM, networking, and resource configurations.

Qualifications

Requirements

3-4 years in cloud operations, platform engineering, or similar.

Proficiency with AWS (EC2, IAM, VPC, RDS, S3, CloudWatch, ALB/NLB).

Familiarity with Kubernetes (EKS) operations and troubleshooting.

Experience with infrastructure monitoring and alert tuning.

Experience with Linux and Windows server fundamentals.

Passion for best practices in documentation.

Exposure to platform operations (e.g., releases, upgrades, observability)

Preferred Skills \& Experience

Experience supporting production workloads in enterprise or highly regulated environments (e.g., financial services, PCI DSS, SOC).

Exposure to incident management and postmortem practices.

Understanding of CI/CD pipelines and IaC Terraform.

Experience collaborating in multi-team shared-responsibility environments.

Working Model

Follow-the-sun support with defined handovers and escalation paths.

Approximately 1 week on-call every 2 months (after probation).

Additional Information

What’s in it for you to join MUFG Investor Services?

Take a look at our careers site and you’ll find everything you’d expect working with one of the fastest-growing businesses at one of the world’s largest financial groups. Now take another look. Because it’s how we defy expectations that really defines us. You’ll feel that difference in all kinds of ways.  Our vibrant CULTURE. Connected team. Love of innovation, laser client focus.

So, why settle for the ordinary?  Apply now for your next Brilliantly Different opportunity.

We thank all candidates for applying; however, only those proceeding to the interview stage will be contacted.

MUFG is an equal opportunity employer.