Summary
The SRE team is responsible for availability, reliability, performance, monitoring, change-management, emergency response for infrastructure or applications, and reducing manual work by implementing SRE principles and practices. SRE team directly works with Devs/DevOps teams, Operations teams, Product teams, and other teams to deploy new features, changes, and maintain infrastructure, operations, CI/CD, IAC to achieve availability and reliability so that SLOs and SLAs can be protected. We utilize a variety of DevOps automation tools like Ansible, Docker, Kubernetes, Terraform, Jenkins, along with cloud vendor-specific tools like ECS, Cloudformation, EKS, Opsworks, beanstalk. The SRE engineer is capable of implementing Observability, SLO, SLI, SLA, and Disaster Recovery and Backup Plans in cloud environments mainly AWS.
Deliverables
Key Responsibilities:
Ensure the availability and reliability of distributed systems
Help the L1 team to resolve the client’s infrastructure/system issues, escalations, alerts, tickets, and queries
Works as a bridge between DevOps and other teams in order to build maintain resilient systems
Conduct, coordinate and oversee post incident Root Cause Analysis / Reviews
Build and maintain documentation for all assigned clients / projects
Leverage DevOps, Agile methodology, and standards in day-to-day work
Adopt and propose automation of repetitive tasks to reduce/eliminate toil
Implement and troubleshoot using observability tools like Datadog, New Relic, Splunk, CloudWatch etc
Adopt and ensure the SRE practices in Team
Maintenance of AWS managed resources, CI/CD, IAC
Planning and implementing disaster recovery and backup plans for AWS cloud platforms
Proactively work on efficiency and capacity planning
Keep a proactive approach to spotting problems, areas for improvement, and performance bottlenecks
Liaise and work closely with Layer-1 Oncall support, DevOps and Operations teams
Drive availability and reliability by defining and implementing SLI, SLO, error budget, Observability, Disaster recovery, and backup to detect and mitigate issues
Qualifications:
Bachelor’s degree in computer science (preferred) or equivalent management, technical, scientific discipline
Ability to program (structured and OO) with one or more high level languages, such as Python, Java, C/C++, Ruby, and JavaScript
Clear understanding of SRE principles and practices and Agile and DevOps methodologies
Experience in AWS Well-Architected framework in order to implement the scalable and reliable infrastructure
Great team player with flexibility to work
Excellent written/verbal communication and leadership skills
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