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Giám Sát Pha Chế/bar Supervisor

Novotel Hanoi Thai Ha • 🌐 In Person

In Person Posted 1 day, 10 hours ago

Job Description

Hạn nộp: 31/10/2025 Mức lương: Thỏa thuận

Nộp hồ sơ ứng tuyển

THÔNG TIN CƠ BẢN

Số lượng

1

Nơi làm việc

Quận Cầu Giấy - Hà Nội, Quận Đống Đa - Hà Nội

Giờ làm việc

Làm theo ca

Loại hình

Khách sạn/ Khu căn hộ Nhà hàng/ Bar/ Pub

Ngành nghề

Ẩm thực

Vị trí

Trưởng ca/ Giám sát

Cập nhật

06/10/2025 10:22

MÔ TẢ CÔNG VIỆC

Main duties:

GENERAL MISSION:

To ensure the smooth running of the bar service, following and monitoring proper performance standards for guest services and maximizing departmental profit.

RESPONSIBILITIES AND MEANS:

The Bar Supervisor performs his/her duties within the framework defined by FBM, the hotel’s Policies \& Procedures and following the country’s laws and regulations in coordination with AFBM. He/she will have a part in ensuring the smooth running of the following F\&B outlets:

Lounges \& Bars

Gourmet Bar

Pool Bar

Rooftop Bar on 17th floor TBA

ADMINISTRATIVE RESPONSIBILITIES:

Bar Supervisor:

Ensuring relevant items are adequately stocked.

Ensuring that he/she schedules him/herself to be available and on duty during peak period (frequently opening \& closing the operation).

Attending various F\&B meetings such as F\&B department meeting, Outlet meeting etc.

Other Responsibilities:

FINANCIAL RESPONSIBILITIES:

To control breakage and spoilage in the outlet and keep it at a minimum

To ensure standard recipes are followed and adhered to

TECHNICAL RESPONSIBILITIES:

General:

To assist AFBM in ensuring that the bars and hotel policies \& procedures and minimum standards are being properly adhered too.

To assist the AFBM in monitoring service and F\&B standard.

To work closely with AFBM and to take corrective action when necessary.

To carry on special projects assigned by AFBM.

To ensure all staff are there on time and to report any issues to management immediately

Guest Service:

To personally and frequently verify that guests in the bars are receiving the best possible service.

To spend time in the bars and supervise bar team to maximize guest satisfaction and revenue.

Food and Beverage Product:

To have deep knowledge of beverage items as well as food items and be demanding and critical when it comes to beverage quality \& presentation.

To ensure that special set up (promotions etc.) in the various point of sales in due time and according to pre-established specifications.

COMMERCIAL RESPONSIBILITIES:

To assist identify any improvements for bars

HUMAN RESPONSIBILITIES:

Guests:

To handle complaints and guests suggestions by using the proper channel of delegation and report any issue to management and record in the log book accordingly.

Employees:

To assist in training and developing staff so that they are able to operate independently

To assist in training program for their respective employees in co-ordination with the management

To ensure that his/her team project professionalism and that employees are well groomed and wear impeccable uniforms at all time.

RELATIONS:

The Bar Supervisor is directly responsible to AFBM. He/she maintains good working relationship with all employees from the F\&B department and with the Directors, Managers of other departments.

He/she maintains and develops external contacts with suppliers and other companies related to the hotel activities. He/she promotes \& applies synergy, flexibility and cross training within his operation.

QUYỀN LỢI ĐƯỢC HƯỞNG

Compensation:

02 months of probation with Full salary

Attractive service charges

05 working days, 02 day-off per week

Duty meal \& Uniform provided by hotel

Annual health check

Employee benefit card offering discounted rates in Accor Hotels worldwide.

Develop your talent through learning programs by Academy Accor.

YÊU CẦU CÔNG VIỆC

Knowledge and Experience

Minimum 1 year of experience in a similar capacity

Good reading and oral proficiency in English language

Ability to speak other languages and basic understanding of local languages will be an advantage

Relevant certificate will be an advantage

Competencies

Good communication and customer contact skills

Service oriented with an eye for details

Ability to work effectively and contribute in a team

Self-motivated and energetic

Must be well-presented and professionally groomed at all times

YÊU CẦU HỒ SƠ

Include: Curriculum Vitae

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