Principal DevOps Engineer
Full-Time (35hpw) Temporary to June 2027
Salary Range $149,739 - $173,174pa + super
Flexible location across Revenue NSW offices with hybrid working
Revenue Digital is looking for a Principal DevOps Engineer to join our existing DevOps team to work across a range of IT and digital projects.
As the Principal DevOps Engineer, you will lead development of product and platform services through collaborative build, release and maintenance, to deliver high quality resilient and reusable services that underpin Revenue NSW digital products. You will also mentor other DevOps engineers in the Revenue Digital DevOps practices.
Key responsibilities:
Work collaboratively within the Development Operations (DevOps) team and broader Revenue Digital and Department of Customer Service teams to:
Lead automation initiatives, establish software standards, service modularity, testing standards, and deployment/management of cloud native services
Lead the effort to solve complex technical problems and produce the highest quality solutions.
Lead by example and demonstrate a high degree of self-awareness, and awareness of your impact on people and a sharp understanding of people dynamics
Actively contribute to and guide innovation in DevOps practices and incorporate agile delivery approaches and technologies that assist with the development and delivery of high-quality software in accordance with Revenue Digital DevOps best practice.
Lead the delivery of efficient/repeatable platform engineering and application maintenance tasks
Deliver technical consulting and subject matter expertise to projects, including pre-project to ensure risks, interdependencies and exceptions are identified, mitigated, or escalated and solutions are formulated in alignment with ICT strategy and architecture
Support and mentor colleagues and the broader Revenue Digital team in DevOps culture.
To be successful in this role you will demonstrate:
Proven experience leading DevOps projects and interacting with IT and Business stakeholders
Extensive experience with cloud native design patterns in a microservices environment - AWS is essential
Proven experience of development and test tools with CI/CD pipelines for cloud native (GitLab) and non-cloud native (Bamboo)
Strong infrastructure as code development experience, Terraform preferred
Strong knowledge of Cloud networks and Security
Extensive experience with software versioning systems GitLab, Subversion preferred
Ability to write effective technical documentation such as tutorials and design specifications and present to broader team and stakeholders
Extensive experience in Python, Shell scripting and Java
Proven ability to lead and execute implementation, documentation, integration, and support operations and projects
Proven experience to work quickly while maintaining strong attention to detail and accuracy
Strong communication and facilitation skills to contribute to workshops, mentor other DevOps engineers and cross-skill colleagues and stakeholders across the Department of Customer Service
In depth experience with logging and monitoring at large scale (AWS CloudWatch, Splunk)
Experience with Batch processes (Autosys)
AWS Cloud Certification or willingness to attain is desirable
How to Apply
An up-to-date CV and a brief cover letter outlining how your skills and experience are aligned to the role.
For enquiries relating to the role please reach out via revdigirecruitment@customerservice.nsw.gov.au.
About Revenue NSW
Revenue NSW is the state’s principal revenue management agency. We are part of the Department of Customer Service. Our purpose is to contribute to a prosperous, safe, and fair society by collecting revenue, resolving fines, administering grants, and recovering debt.
Revenue NSW Digital is responsible for the delivery of state-of-the-art digital experiences focused on simplifying and improving the interactions of 20,000+ businesses and two million+ individuals with the NSW Government.
We are proud of our diverse and regional team and welcome flexible working. We are open to this role being based at any one of our offices - Parramatta, Lithgow, Maitland, Gosford, Wollongong. Regular travel may be required to engage with the team and our partners at Parramatta.
Why work for Revenue NSW? There are lots of reasons why a role with us is rewarding:
Flexible office location across NSW
Hybrid working, compressed hours and generous leave conditions, so you can make time for what counts
Accrued Days Off (days in lieu) in addition to Annual Leave
Ongoing access to industry approved self-learning tools
Career agility including opportunities to work on different programs
The opportunity for meaningful work that matters to all of us in NSW
Corporate wellbeing programs with access to Fitness passport
Further Information
Salary Grade 11/12, with the base salary for this role starting at $149739 base plus superannuation
Click Here to access the Role Description. For enquiries relating to recruitment please contact Bec Conquest via Bec.Conquest@customerservice.nsw.gov.au.
Visit the Capability Application Tool to prepare for the recruitment process by accessing practice application and interview questions based on the focus capabilities listed in the role description.
Closing Date: 10am, Thursday 20th November 2025
This role has been advertised externally and a talent pool may be created for any temporary or ongoing opportunities that arise over the next 18 months.
Commencement in this role is expected to occur in early 2026.
Careers at Department of Customer Service
A career at the Department of Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform that benefits people across NSW. We are focused on delivering excellent customer service, digital transformation, and regulatory reform. Come join us and influence the future of our great state.
Belong in our diverse and inclusive workplace
The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives.
You can view our full diversity and inclusion statement here.
We want you to bring your best self to this application process. If you have any support or access needs that may require adjustments to allow you to fully participate in this selection process (including an alternate format of the application form) please contact Bec.Conquest@customerservice.nsw.gov.au or 02 9494 8351.
For more information, please visit
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