Department of Customer ServiceReference number
req49577Occupation
Information and Communications Technology, IT Professional, Project ManagementWork type
Full-TimeLocation
Gosford, Central Coast and Region, Newcastle, Hunter \& Region, Sydney - Greater West, Wollongong \& The South Coast, Bathurst \& Central West NSWSalary Information
$129,464 - $142,665 base + superClosing date
19 March 2026 at 10:00am
Senior Cloud EngineerEmployment Type: Two Temporary Full-Time opportunities until Jan 2027.Clerk Grade: 9/10Salary Range: $129,464 - $142,665 base plus superannuation and leave loading.Location flexible across Revenue NSW offices with hybrid workingAbout the Role
This role sits within the Design and Technical Governance team in Revenue NSW Digital
We are currently seeking to appoint two Senior Cloud Engineers to design, implement, and support our AWS cloud platforms, including service-to-service connectivity improvements such as the migration from App Mesh to Service Connect, and to help engineering teams build and operate applications reliably and securely.
In this role you will be responsible for designing, building, and operating secure, scalable AWS cloud infrastructure; automating provisioning through Infrastructure-as-Code; supporting application deployments and migrations; ensuring reliability and security of environments; and collaborating with engineering teams to deliver and optimize cloud-based solutions.The Opportunity
In this role, you will be instrumental in designing, implementing, and optimizing cloud infrastructure and services that support mission-critical platforms for NSW citizens and agencies.
Key Responsibilities of the role for Senior Cloud Engineer
Design and build cloud platforms: Develop scalable, secure and cost-efficient architectures, including multi-account landing zones and service connectivity patterns (e.g., AWS App Mesh* Service Connect migration).
Hands-on infrastructure engineering: Create and maintain Infrastructure-as-Code using Terraform/CloudFormation, reusable modules, and automated environment provisioning.
Developer enablement \& CI/CD: Implement deployment pipelines, service templates and self-service tooling that allow product teams to build, deploy and operate applications in the cloud.
Security, reliability \& operations: Embed security best practices, observability, and resilience into platforms; ensure environments meet compliance and operational standards by design.
Cost \& performance optimization: Partner with FinOps to review usage, right-size resources, and improve the efficiency of cloud workloads.
Technical leadership \& collaboration: Review solution designs, mentor engineers, translate business requirements into working cloud solutions, and support teams in modernizing applications.
Design \& build multi-account / multi-subscription landing zones.
Required Skills \& QualificationsEssential* 3+ years of experience in cloud engineering or infrastructure roles.
Deep expertise in at least one major cloud platform (AWS, Azure, GCP).
Strong proficiency in scripting and automation tools.
Strong proficiency in Terraform
Experience with CI/CD pipelines, container orchestration, and serverless architectures.
Solid understanding of networking, security, and cloud governance.
Excellent communication and leadership skills.
Desirable
Preferred Certifications: AWS Certified Solutions Architect/Developer
How to apply
Please submit an up-to-date resume and a brief cover letter outlining how your skills and experience are aligned to the role.
For enquiries regarding this position, please contact Nimmy Lekshmi via nimmy.lekshmi@revenue.nsw.gov.auAbout Revenue NSW
Revenue NSW is the state’s principal revenue management agency and is part of the Department of Customer Service.
Revenue Digital provides a suite of contemporary digital services for NSW Government customers and staff that administer grants, resolve fines and collect revenue for the State in a fair, efficient and timely manner. We do this in line with legislation, customer expectations and industry best practices, to make it easier for over 100,000 businesses and more than three million individuals to interact with the NSW Government. We focus on simplifying processes and improving access to services through modern, user-centred digital solutions.
We are proud of our diverse and regional team and welcome flexible working. We are open to this role being based at any one of our offices - Parramatta, Lithgow, Maitland, Gosford, Wollongong. Regular travel may be required to engage with the team and our partners at Parramatta.
Why work for Revenue NSW? There are lots of reasons why a role with us is rewarding:
Flexible office location across NSW
Hybrid working, compressed hours and generous leave conditions, so you can make time for what counts
Accrued Days Off (days in lieu) in addition to Annual Leave
Ongoing access to industry approved self-learning tools
Career agility including opportunities to work on different programs
The opportunity for meaningful work that matters to all of us in NSW
Corporate wellbeing programs with access to Fitness passportWe can’t wait to meet you!
If this role sounds like you, you can apply by clicking the button ‘Apply Online’ below - it’s a simple online process.
If you don’t meet all the criteria, but still believe you could succeed in this role, please still apply - we’d love to hear from you.
Salary Grade 9/10, with the base salary for this role starting at $129464 base plus superannuation
For enquiries relating to recruitment please contact Dhara Thakkar via dhara.thakkar1@customerservice.nsw.gov.au.
Visit the Capability Application Tool to prepare for the recruitment process by accessing practice application and interview questions based on the focus capabilities listed in the role description.
Closing Date: Thursday, 19th March 2026 at 10:00 amCareers at Department of Customer Service
A career at the Department of Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform that benefits people across NSW. We are focused on delivering excellent customer service, digital transformation, and regulatory reform. Come join us and influence the future of our great state. Belong in our diverse and inclusive workplace
The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives.
You can view our full diversity and inclusion statement here.
We want you to bring your best self to this application process. If you have any support or access needs that may require adjustments to allow you to fully participate in this selection process (including an alternate format of the application form) please contact dhara.thakkar1@customerservice.nsw.gov.au or 02 9494 8351.For more information, please visit
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