Department of Customer ServiceReference number
req49650Occupation
DevOpsWork type
Full-TimeLocation
Bathurst \& Central West NSWSalary Information
$129,464 to $142,665 base salary per annum + superannuation and annual leave loadingClosing date
17 March 2026 at 10:00am
Senior DevOps Engineer* Ongoing, Full-time
Clerk Grade 9/10 - $129,464 to $142,665 base salary per annum + superannuation and annual leave loading
Bathurst location - flexible working arrangements may be available in line with the DCS Flexible Working Policy
About the Team
Our team develops, manages, and continuously evolves the enterprise systems that underpin Spatial Servicesâ operations. We provide the platform engineering and DevOps capability that keeps our spatial data, digital services, and missionâcritical applications running reliably, securely, and at scale.
We design and maintain core technology platforms including ArcGIS Enterprise, FME, Kubernetes, and our DevOps pipelines, supported by a broad ecosystem of tools such as Python, Java, Node.js, ETL frameworks, monitoring/observability tools, automation frameworks, CI/CD systems, and container orchestration technologies.
As custodians of these enterprise systems, we work across architecture, development, deployment, integration, automation, monitoring, and operational support. Our focus is on building resilient platforms, reducing manual effort through automation, and enabling fast, safe, and repeatable delivery of services.
About the Role
As a Senior DevOps Engineer, you will play a key role in shaping and delivering Spatial Servicesâ platform and automation strategy. Youâll lead the design, implementation, and optimisation of the systems, pipelines, and cloudânative platforms that support our spatial applications and enterprise workloads.In this senior role, you will:* Drive improvements using Bitbucket Repositories, Bitbucket Pipelines (CI/CD), automation, containerisation, and AWS CDK (IaC) to modernise and standardise our delivery practices.
Engineer and maintain AWS platforms, ensuring reliability, performance, security, and scalability.
Enhance and support configuration, deployment, and integration pipelines across technologies such as ArcGIS Enterprise, and internal digital systems.
Lead initiatives to improve observability, monitoring, logging, and system resilience.
Identify opportunities to optimise operational processes through automation, scripting, and tooling.
Provide technical leadership and guidance across the team, influencing architectural decisions and modern DevOps best practices.
Collaborate closely with developers, analysts, architects, and nonâtechnical stakeholders to ensure our platforms enable great customer and organisational outcomes.
Success in this role requires deep technical expertise, a strong understanding of operational environments, and a passion for solving complex problems. Your ability to clearly communicate technical concepts, mentor others, and champion continuous improvement will be critical.
Key Responsibilities* Design, implement, and enhance CI/CD pipelines (ideally Bitbucket), build automation, and deployment processes.
Engineer, maintain, and optimise AWS-based platforms for performance, reliability, and security.
Lead improvements in AWS CDK (IaC), configuration management, automation tooling, and platform standardisation.
Support and enhance systems across ArcGIS Enterprise, container platforms, and internal applications.
Improve monitoring, observability, alerting, and logging to increase system insight and resilience.
Investigate and resolve complex technical issues across environments and technology stacks.
Mentor team members, contribute to architectural decisionâmaking, and guide technical design.
Collaborate with developers, analysts, architects, and stakeholders to deliver highâquality, scalable digital services.
Key Challenges* Managing and improving complex, interdependent enterprise systems.
Balancing operational responsibilities with longâterm platform enhancement and automation initiatives.
Modernising legacy processes and systems while maintaining stability for businessâcritical services.
Ensuring platforms remain secure, resilient, and scalable as workloads grow and evolve.
Translating technical concepts for diverse audiences and building strong crossâteam relationships.
Essential Requirements* Extensive experience in AWS DevOps engineering
Strong expertise with the AWS CDK, and the AWS suite utilising containerisation, and orchestration platforms.
Demonstrated experience designing and maintaining CI/CD pipelines (ideally Bitbucket)
Proficiency in scripting or programming with tools such as Python, NodeJS, Java, Bash,
PowerShell, or similar.
Experience with AWS Infrastructure as Code.
Strong understanding of monitoring, logging, alerting, and observability practices.
Experience supporting and maintaining enterprise systems in production environments.
Ability to communicate effectively with both technical and nonâtechnical audiences.
Demonstrated problemâsolving ability and a focus on continuous improvement.
May be required to work after hours
Desirable Skills* Experience with ArcGIS Enterprise
Familiarity with ETL tools and spatial data workflows.
Postgres and Oracle Database Experience
Experience in cloud environments and containerânative deployments.
Knowledge of DevSecOps practices and secure development lifecycle approaches.
Experience coaching, mentoring, or providing technical leadership.
Development experience in Atlassian Cloud
Splunk Experience
Why Join Us?* Make a real impact supporting NSWâs digital, spatial, and emergency services.
Work with modern cloud, DevOps, and spatial technologies in a highly skilled team.
Enjoy flexible working options and a supportive, collaborative culture.
Grow your career with learning and development opportunities across cloud, automation, and platform engineering.
Join an inclusive, forwardâthinking organisation that values innovation and continuous improvement.
How to Apply
Please submit an up-to-date resume and a brief cover letter outlining how your skills and experience align to the role.
For enquiries regarding this position, please contact Aaron Thomas via Aaron.Thomas@customerservice.nsw.gov.au
About Spatial Services
Spatial Services, a division of the Department of Customer Service, is the key provider of spatial and land information services in New South Wales.
Spatial Servicesâ integrated framework connects the people of NSW to a comprehensive suite of land and property services, including property information, surveying, and mapping.
We provide land and spatial information services to individuals, businesses, government agencies, and nonâprofit organisations across NSW, Australia, and internationally.
Salary Grade 9/10, with the base salary for this role starting at $129464 base plus superannuation
For enquiries relating to recruitment please contact Amy Vierboom via amy.vierboom@customerservice.nsw.gov.au.
Visit the Capability Application Tool to prepare for the recruitment process by accessing practice application and interview questions based on the focus capabilities listed in the role description.
Closing Date: Tuesday 17th March 2026 @ 10.59amCareers at Department of Customer Service
A career at the Department of Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform that benefits people across NSW. We are focused on delivering excellent customer service, digital transformation, and regulatory reform. Come join us and influence the future of our great state. Belong in our diverse and inclusive workplace
The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives.
You can view our full diversity and inclusion statement here.
We want you to bring your best self to this application process. If you have any support or access needs that may require adjustments to allow you to fully participate in this selection process (including an alternate format of the application form) please contact amy.vierboom@customerservice.nsw.gov.au or 02 9494 8351.For more information, please visit
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