Make an impact with NTT DATA
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.
NTT DATA is looking for a Level 3 Security Operations Engineer to support a key project in Federal Government. This role will work within the NTT DATA Network Operations Centre (NOC) and collaborate with our Client to offer crucial managed services in support of nationally important networking and monitoring systems. This partnership aligns with our customer’s mission of providing safe, secure, efficient, and environmentally responsible services. The role plays an important role in in the administration and support of the infrastructure, ensuring the highest standards of security, safety and reliability.
What You'll be Doing
Work independently, with general direction from the client, stakeholders, team lead or senior manager, to perform operational tasks to resolve all incidents / requests in a timely manner within agreed SLA. Timely and consistent updates of tickets with resolution tasks performed.
Proactively identify, investigate, analyse issues and errors prior to or when they occur and log all such incidents in a timely manner. Capture all required and relevant information for immediate resolution
Plan, coordinate and implement complex system changes within client specified change windows. Liaise with the client, vendors, and other partners to ensure minimal disruption to the client’s day-to-day business operations.
Test new software versions and patches for release suitability and problem resolution.
Maintain detailed, accurate technical documentation and operational procedures for supported solutions.
Operate within Security and Compliance frameworks.
Obtain and maintain all role-specific internal certifications required to perform the duties of the position effectively.
Your Experience and Qualifications
You must be an Australian Citizen and hold an AGSVA Baseline clearance.
An AGSVA NV1 clearance or higher will be well regarded.
A Diploma or Degree in Information Technology or equivalent.
Core Technologies
Security Information and Event Management (SIEM): Splunk
Endpoint Protection: Cisco Secure Endpoint (formerly Cisco AMP for Endpoints)
Vulnerability Management: Rapid7 InsightVM
Application Whitelisting \& Execution Control: Airlock Digital
Desirable Technologies
Automation \& Orchestration: Ansible, Jenkins
Scripting \& Tooling: Python, Bash, PowerShell
Application Security \& Firewall Management: F5 ASM (Application Security Manager), F5 AFM (Advanced Firewall Manager)
Some of our Benefits
NTT DATA is a Global and Australian Top Employer, and holds Family Friendly Workplace accreditation. We believe in bringing out the best in you by providing an environment and flexibility that enables you to thrive at work and at home.
As part of the NTT DATA family, here is a small sample of the benefits you will enjoy:
Flexible and hybrid working
Leave options that allow you to contribute to your community, study, or just take time to recharge
A parental leave policy that supports parents and carers
Income protection insurance
A comprehensive wellbeing program and associated benefits
Workplace type:
Hybrid WorkingAbout NTT DATA
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R\&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.
Equal Opportunity Employer
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
Third parties fraudulently posing as NTT DATA recruiters
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