Req ID: 343088
NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.
We are currently seeking a Technical Product Manager (APIs, app architecture, azure) to join our team in Remote, México (MX-MEX), Mexico (MX).
Who We Are:
NTT DATA America strives to hire exceptional, innovative and passionate individuals who want to grow with us. Launch by NTT DATA is the culmination of the company's strategy to acquire and integrate the skills, experience, and technology of leading digital companies, backed by NTT DATA's core capabilities, global reach, and depth.
Job Description:
We are looking for a Technical Product Manager to join our Brokerage Customer Experience team that operates at the intersection of Business, Architecture and Engineering. This role plays a critical function in transforming business-defined goals into technical solutions by partnering closely with IT Architects, QA, and Development teams, while ensuring clarity, feasibility, and timely execution.
This role blends technical product management, project coordination, and solution design - ideal for someone who enjoys orchestrating delivery across complex enterprise systems, without owning engineering resources directly.
Responsibilities
Act as a liaison between Business, Architecture, and Engineering teams.
Champion the customer experience by ensuring all technical solutions are designed with end-user impact in mind, especially across UPS shipping systems and international applications.
Translate business-defined requirements ("what" / "Epic") into detailed functional requirements ("how" / "Feature").
Partner with IT Architects to define solution approaches, integrations, and technical design.
Oversee that epics, features user stories, and acceptance criteria are documented well, with a strong understanding of systems behavior and business logic.
Support QA and development teams during build, test, and deployment phases.
Track project milestones, dependencies, risks, and status; escalate blockers as needed.
Coordinate cross-team activities and communication, ensuring alignment and transparency.
Contribute to continuous improvement of delivery processes, documentation, and team practices.
The Collaborative Environment:
Business Requirement Owners - who define the "what"
IT Architects - who design the solution
Engineering, QA, and Production Support - who build and deploy
Other TPMs and Delivery Leads - for collaboration and alignment
Mandatory Skills
4+ years of experience in technical product management, solution delivery, or project coordination roles.
3+ years of Strong understanding of system integration, APIs, data flows, and enterprise application architecture.
3+ years experience working with IT Architects to define technical solutions.
2+ Years of experience with agile methodologies (Scrum, SAFe, Kanban) and tools (Azure Dev Ops, Jira, etc.).
Excellent documentation skills (Features, user stories, process flows).
Strong communication and facilitation skills - able to drive alignment between technical and non-technical stakeholders.
Familiarity with SDLC processes including QA, UAT, and production support coordination.
Desired Skills
Background in logistics, brokerage business.
Understanding of data modeling, reporting, or system integrations (e.g., ETL, APIs).
Experience coordinating delivery across distributed or matrixed teams.
Technical degree (CS, MIS, Engineering) or equivalent experience.
Ideal Mindset:
Lifelong Learner: You are always seeking to improve your technical and nontechnical skills.
Team Player: You are someone who wants to see everyone on the team succeed and is willing to go the extra mile to help a teammate in need.
Communicator: You know how to communicate your design ideas to both technical and nontechnical stakeholders, prioritizing critical information and leaving out extraneous details.
*This position is not open to employer sponsorship**
#LI-LATAM
About NTT DATA
NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R\&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com
Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client's needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, https://us.nttdata.com/en/contact-us.
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