Principal Product Manager

Principal Product Manager, Ticketing \& E-Commerce Platform

Contract \| 3 months initially \| London (hybrid) \| Outside IR35

You thrive where scale, complexity, and commercial impact collide.

You’ve owned high-traffic commerce platforms end-to-end. You know that ticketing, checkout, pricing, and personalisation aren’t just features - they’re growth engines. And you’re at your best when the product you’re shaping is truly mission-critical.

This is one of those roles.

The challenge

You’ll take ownership of a global ticketing and e-commerce platform that serves

tens of millions of customers every year

across multiple brands and markets.

Your job is to simplify complexity, modernise the experience, and unlock commercial value - without losing sight of the customer journey.

You’ll shape the future of:

Ticketing and checkout

Bundles, add-ons, and upsells

Inventory and availability

Pricing and promotions

Personalisation and experimentation

The foundations for AI-enabled commerce

All at serious scale.

What you’ll be doing

Owning the

product vision and roadmap

for a global commerce platform

Designing a

unified, frictionless checkout experience

across products and markets

Working closely with engineering, design, marketing, ops, and senior commercial stakeholders

Turning complex business and operational needs into clear product direction

Using

data, experimentation, and insight

to drive conversion and revenue

Exploring and piloting

AI-enabled capabilities

that enhance personalisation and performance

Leading with clarity in a

matrixed, multi-brand environment

What you bring

8+ years in

digital product management

Deep experience in

e-commerce or large-scale transactional platforms

A track record of delivering products used by

millions of customers

Confidence operating across multiple stakeholders with competing priorities

Strong commercial instincts - you understand funnels, conversion, and value

Comfort working at pace, with ambiguity, and at enterprise scale

Experience with experimentation, data-led decision making, and modern product practices

Exposure to AI-driven product capabilities is a bonus

The details

Contract:

3 months initially (likely extension)

Location:

London, hybrid (remote considered for exceptional candidates)

Rate:

Competitive day rate

IR35:

Outside

Start:

ASAP

If you’re a senior product leader who enjoys big platforms, real impact, and solving hard problems at scale - this one’s worth a conversation.