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Product Manager - Loyalty

Olofsson Consulting • 🌐 In Person

In Person Posted 8 hours, 32 minutes ago

Job Description

Company Description

Our client is a fast-growing

digital banking and financial services

innovator operating across emerging markets in

Asia and Africa

. With a mission to deliver fair, transparent, and intuitive financial solutions, they are reshaping how individuals and small businesses engage with money.

Backed by

Apax Partners

, one of the world’s leading private equity investors, the company has built a reputation for leveraging technology, data, and human-centered design to create inclusive products that reach millions of customers globally.

Role Description

We are looking for a

Product Manager / Owner

to lead the vision, design, and execution of

Loyalty \& Rewards

products across multiple markets. This role focuses on creating engagement mechanics that go beyond traditional points systems—think spin-to-win, streaks, welcome bonuses, status tiers, and surprise-and-delight incentives that drive habit formation and emotional engagement.

This is an exciting opportunity to combine game design thinking, customer insight, and product strategy to shape how users interact with digital financial and consumer products. Candidates with experience in mobile gaming, digital commerce, or gamified consumer apps will find this role especially rewarding.

Experience \& Background

Min. 5+ years in product management/owner roles within consumer tech, mobile gaming,

fintech,

or digital commerce.

Strong track record in designing gamified experiences and reward mechanics that drive user actions.

Technical background in Computer Science, Engineering, or related fields is a strong plus.

Business acumen and problem-solving skills; strategy consulting experience is an advantage.

Proven ability to thrive in fast-paced, agile environments while managing diverse stakeholders.

Skills \& Mindset

Deep understanding of behavioural psychology, habit loops, and incentivization strategies.

Ability to connect user motivations with backend logic and data infrastructure.

Customer-first mindset with strong storytelling and design sensibility.

Hands-on experience working with engineers/designers to ship complex features.

Comfortable with A/B testing, analytics, and measurement frameworks.

Familiarity with tools like Jira, Confluence, Figma, MixPanel, or similar.

Bonus Points

Experience working in emerging markets with diverse customer segments.

Past ownership of referral, loyalty, or retention programs.

Passion for digital innovation, gamification, and emerging tech trends.

Key Offerings

Competitive compensation with performance-based bonuses.

Opportunities for professional growth, training, and mentorship.

Generous leave policies, including birthday leave.

Exposure to high-scale product development with millions of users.

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