Mission Context
Sector:
Engineering / IT Operations
This mission is part of a
global IT operations initiative
focused on ensuring the stability, reliability, and continuous improvement of production environments. The Open/DevOps Operations Engineer will take ownership of
end-to-end production management (Build \& Run)
activities across all stages of the product life cycle, ensuring service quality and operational continuity.
You will collaborate closely with
development teams
, providing operational expertise, ensuring compliance with production standards, and driving improvements in automation and observability.
Responsibilities
1. Operational Coordination \& Service Management
Maintain operational relationships with development squads and participate in agile rituals when required.
Keep documentation and technical repositories (DTA, DEX, CMDB) up to date.
Manage technical incidents and ensure data integrity in
ServiceNow (METIS)
by accurately tracking incidents, changes, and resolutions.
Coordinate internal and external stakeholders to resolve issues and eliminate recurring problems.
Support
CSR and FinOps initiatives
, including data cleanup, optimization of technical resources, and decommissioning.
2. Support to Development Teams
Set up and manage
monitoring and observability indicators
with development teams.
Define and implement
supervision and production procedures
.
Request automation of technical tasks and improvements from DevOps and tooling teams.
Ensure production requirements are properly integrated into the development lifecycle.
3. Deployment \& Change Management
Prepare, execute, and monitor
production deployments (MEP)
with no service impact, including HNO operations if needed.
Assess change impacts and coordinate authorizations with client entities.
Communicate effectively about deployment activities, incidents, and post-mortem reports.
Test and validate deployment and rollback scenarios across all environments.
Contribute to
deployment roadmaps
and ensure compliance with production and operability standards.
4. Service Continuity \& Operability
Guarantee
operability and business continuity
of production systems.
Conduct daily operational control (MCO): monitor batch executions, ensure recovery from failures.
Manage
service requests
, incident handling, and application administration.
Participate in
crisis management
and root cause analysis for major incidents.
Monitor and manage system
obsolescence
and maintain compliance with PSI/PSIU processes.
Track and report
operational quality indicators
.
Expected Deliverables
Validated and compliant
Operating Architecture Files (DTA)
.
Completed
Operating Files (DEX)
ready for production deployment.
Up-to-date
production instructions
(supervision, helpdesk).
Updated documentation in
technical repositories (CMDB)
.
Structured and traceable IT procedures for production use.
Post-mortem / incident reports for critical events.
Problem records and resolution action plans.
Updated
operability and production standards
.
Required Experience
2–3 years
of hands-on experience in IT production environments.
Strong understanding of
operational processes, service management, and production support
.
Technical Skills
Operating Systems:
Unix, AIX, Linux (RedHat), Windows
Scripting:
JavaScript, PowerShell
Schedulers:
Control-M
Application Servers:
Tomcat, WebSphere, Apache, JBoss, DataStage, BPM, IIS
Databases:
Oracle, MySQL, SQL Server
Big Data Technologies:
NoSQL, MongoDB, PostgreSQL, Cassandra, MapRDB, Teradata
File Transfer:
CFT, Secure Transport, Central Governance
Network \& Monitoring:
TCP/IP, F5, Grafana
DevOps \& Cloud Tools:
CDAAS, Kubernetes, Ansible, Dynatrace, Jenkins, ELK (ELISA), Hadoop, GitLab, Kafka, Maven
Methodologies:
Agile, DevOps, ITIL, Project Management
General Tools:
Microsoft Office Suite, Teams, ServiceNow, Lotus Notes
Language Requirement
Fluent English
(spoken and written)
Assignment Details
Start Date:
27 October 2025
Duration:
220 days
Location:
Guyancourt, France
Remote Work:
Not applicable (onsite position)
Schedule:
Monday to Friday (HNO and occasional night/weekend on-call expected)
Possibility of Renewal:
Yes