Optix is looking for a Software Engineer with AI expertise to help us evolve from a rules-based automation platform into a leading conversational, agentic workspace management system.
You'll play a key role in designing and developing AI-powered features that help coworking and flex space operators save hours daily while driving revenue growth through intelligent automation.
This is a rare opportunity to apply cutting-edge AI technology to solve real business problems in a proven, profitable SaaS company. You'll collaborate closely with our leadership and product teams to build the AI capabilities that will define the next decade of flexible workspace management.
Note: This is a hybrid opportunity for someone based in Vancouver, BC (60% in our beautiful waterfront Gastown office, 40% from home).
Requirements
Who you are:
5+ years full-stack development with modern frameworks
Strong proficiency with modern web frameworks
Excellent back-end or systems programming knowledge, we use the latest versions of PHP and MySQL
Experience building and scaling backend systems with REST/GraphQL APIs
Solid understanding of databases; data engineering experience a plus
2+ years hands-on experience with AI APIs and production AI deployments
Proficiency with agentic tooling and framework like LangChain, Pydantic, LlamaIndex, etc. for LLM application development
Experience with evaluation frameworks and continuous improvement through iterative AI model refinement
Experience with back-end tools like Git, unit testing, continuous integration and Linux command line skills
You're empathetic and can work both independently as well as collaboratively in a team environment
You're able to clearly articulate your knowledge and reasoning to technical and non-technical team members
AI-Specific Technical Skills:
Prompt engineering and context management for business applications
RAG implementation
Model evaluation, A/B testing, and performance monitoring
Integration patterns for LLMs in existing application architectures
Bonus points for:
Data engineering experience: ETL pipelines, vector databases, embedding management
Deployment expertise: Containerization, cloud platforms (AWS/GCP), monitoring AI systems in production
Knowledge of micro-services and event-driven architectures
Experience in B2B SaaS platforms
What You'll Do
Design and build AI-powered features including intelligent sales widgets, automated message generation, and predictive workflow optimization
Architect scalable AI systems that integrate seamlessly with our existing automations platform
Implement evaluation frameworks to continuously improve AI feature performance
Identify opportunities to leverage AI across our platform for maximum customer impact
Build the technical foundation for our vision of conversational, agentic workspace management
Drive adoption of AI development tools and practices across the engineering team
Benefits
We take care of our teammates
This is a unique opportunity to join a rapidly growing technology startup. Taking care of our team on this journey is a priority. We offer:
Competitive salary compensation and commission structure
Strong Employee Stock Option Plan offering
Excellent health and dental coverage program provided by Sunlife
Mission-driven workplace experience with a positive, collaborative and supportive team culture
Personal and professional growth opportunities
Healthy snacks and locally roasted coffee - slow pour is our jam
Team lunches and socials
Annual health and fitness credit
Fun offsite activities that allow us to reconnect as a team
A beautiful, waterfront Gastown office and a flexible 60/40 hybrid workplace plan
About Optix
By 2030, up to 30% of all workspaces will be flexible. As the world undergoes this monumental shift, flex space operators are leading the charge towards a new way of working - characterized by community, connection, and creating exceptional experiences.
Optix is the first and only flex space automation software, enabling coworking and flex operators to thrive. We provide operators with a proven B2B SaaS platform that automates their operations, engages their community, and helps them grow their business.
We're a passionate group of people who support each other to do our best work. We enjoy pour-over coffee, chocolate croissants, and jamming on our vision of changing the way the world works. Now
we're embarking on our most exciting chapter yet—transforming from automation to intelligence, from reactive to predictive, from operational to conversational.
We welcome applicants from all walks of life. Even if you don't feel you meet every requirement listed, we would still love to hear why you think you would be an awesome addition to our team, and we encourage you to apply.
Join us as we build the
AI-powered future of flexible workspaces.