Job Description
The Service Excellence team at Oracle Analytics Cloud is on the verge of transforming the development paradigms at the 45 years old Software Giant. With the world moving towards the Cloud, Oracle is at the forefront with tremendous portfolio of Cloud offerings.
However, this transformation happens not just at the product level, but also the process of conceptualizing, developing and deploying the products for the Cloud. Using a combination of cutting edge technologies, continuous process improvements, and innovative business transformation methodologies, a small group of us are blazing the trail on the Service Excellence philosophy.
Who are we looking for? We are looking for a technical leader who will manage a team as part manage our worldwide Oracle Analytics Cloud Service Excellence (OASE) DevOps team.
Prior experience in mentoring and managing a DevOps team supporting a complex cloud product is essential per-requisites for you to be successful in this role. The manager will design and manage continuous improvement programs and deliverables. If you are looking for a place where you can bring in your creativity and use the latest cloud tools and frameworks look no further.
Responsibilities displayed in the job posting
Following are the essential responsibilities of this role. It is a constantly evolving role with increased responsibilities as the business evolves.
Manage a team of DevOps experts in the variety of time zones (7+ individuals).
Align work with the OASE team members all over the globe.
Provide the team members mentoring and technical guidance on their career growth.
Ensure the timely execution of critical operational activities that span OASE.
Continuously guide the team in building innovative best practices and solutions using the best of breed technologies that has pervasive impact on all of Oracle Analytics Cloud.
Work closely with the Development, PM, and other Oracle Analytics organization leaders and teams to deliver on key programs for customers on time and without negative impact.
Develop professional relationships at all levels driving cultural change to align managed services delivery with our cloud delivery principles and values.
Responsibilities
Ideal Experience
Experience running a team responsible for DevOps activities including service upgrades, runbook creation, and process automation, meeting key Metrics.
Demonstrated ability to interact with all levels of a large organization from SVPs to individual engineers, Development, product managers, and program managers.
Personal experience having launched or supported a complex program or project with infrastructure and software components.
A record of building strong collaborative relationships across organizational boundaries (e.g. Cloud Services, Development, product, support teams).
Proven capacity to build and sustain a high-performing software engineering team operating at various scales and business demands.
A track record in building the next generation of software engineers in your team or peers team, organization.
Personal experience managing and leading teams and or different cultures.
Methodical approaches to troubleshooting and solving complex technical problems, reverse engineering existing applications.
What You Need to Have
A BS or MS in Computer Science, or equivalent
Technical Skills
Knowledge of Oracle Analytics product, OBIEE, Oracle Analytics Server, BI Publisher or Oracle Analytics Cloud (OAC) preferred
Defining and documenting technical architecture of complex and highly scalable products
Experience developing \& operating cloud services or large distributed applications in production
Oracle Cloud Infrastructure (OCI) or AWS, Azure, GCP compute, storage, and network operational experience.
Programming and scripting languages (Python, bash, Java Script - additional experience with PHP, Groovy, Java, and/or Go is a plus)
Linux/Unix system administration including system level knowledge of Linux on OCI Gen 2, creating and executing scripts
Using CI/CD scripting tools such as Ansible, Puppet, Terraform or Chef
Experience in Cloud Native application development using Containers and orchestration (Kubernetes) independently scalable microservices
Oracle database, Oracle Autonomous DB, MySQL , SQL tuning and DBA knowledge a plus
Experience in REST API design and development using Java technologies.
Issue tracking and collaboration (Jira and Confluence).
Producing documentation in support of developed work (KBs, run books, help guides)