The Role
We are seeking a highly skilled and self-motivated Software Engineer to own the development and evolution of our core intent-based chatbot product. In this role, you will be the technical expert responsible for the entire chatbot development lifecycle—from designing conversation flows and deploying, integrating, and maintaining the system. You will work closely with AI team, PMO and UIUX designers to create seamless, intuitive, and powerful conversational experiences for our clients.
Key Responsibilities
Intent-based chatbot End-to-End Development: Design, develop, test, deploy, and maintain intent-based chatbot applications and architect sophisticated conversation flows, design fulfilling, and manage agent environments.
Work with AI team to Implement and fine-tune Natural Language Processing (NLP) models for intent classification, entity recognition, and context management.
Work with software team to Develop robust APIs and webhook services (primarily in Python) to connect the chatbot to backend databases and other third-party services.
Monitor chatbot performance, analyze conversation logs, and iteratively retrain models to improve accuracy, user satisfaction, and automation rates.
Research and propose new techniques, tools, and technologies to enhance our conversational AI capabilities and stay ahead of the curve.
Create and maintain clear technical documentation for architecture, design, and processes.
Required Qualifications \& Skills
Bachelor’s degree or above in Computer Science, Engineering, or a related field, or equivalent practical experience.
3+ years of professional software development experience.
Proven experience in building, deploying, and maintaining intent-based chatbots in a production environment.
Hands-on expertise with Google Dialogflow is strongly preferred. Experience with other platforms (e.g., Rasa, Amazon Lex, Microsoft Bot Framework) is a plus.
Strong proficiency in Python and experience
Experience with JavaScript/Node.js for front-end integration and backend logic.
Solid understanding of RESTful APIs, authentication methods (OAuth, JWT), and webhook protocols is a plus
Familiarity with machine learning concepts and libraries (e.g., PyTorch, TensorFlow) is highly desirable.
Experience with version control (Git) and agile development methodologies.
Excellent problem-solving skills and the ability to work independently with minimal supervision.
Excited to join us?
Press
APPLY
or email your resume to jobs@pantheonlab.ai with:
The role you're applying for
Your availability
Expected salary
**We can’t wait to hear from you!
NOTE: All personal data is collected for recruitment purposes only.**