*This is a Daily Rate Contractor role.
Immediate start available
Reporting to the Manager of Infrastructure and Operations, the
Cloud Support / Infrastructure Engineer
will play a key role in supporting the organisation’s IT operations and project delivery. This includes providing
Level 3 technical support
to the service desk team and contributing to a variety of infrastructure projects. The role works closely with the other Senior Infrastructure Engineer and the service desk team. It spans cloud and on-premise environments and requires strong hands-on technical expertise across areas such as
Azure
,
Azure AD
, security, patching, asset management, and infrastructure upgrades.
About the Role
The
Cloud Support / Infrastructure Engineer
will be responsible for managing and maintaining both
Microsoft Azure and on-premise environments
, providing technical support, and contributing to infrastructure projects.
Responsibilities
Manage and maintain
Microsoft Azure environment
Manage and maintain on-premise environment
Provide Level 3 technical support to the service desk for escalated infrastructure issues
Support delivery of infrastructure projects including upgrades, patching, and deployments
Implement and monitor security controls and patch management processes
Support the asset management lifecycle for infrastructure hardware and software
Assist with development and maintenance of the development/test environments
Contribute to ongoing improvements in IT infrastructure, documentation and automation
Collaborate with internal teams and external partners to resolve issues and deliver enhancements
Ensure compliance with internal standards and support audit readiness where required
Qualifications
Strong hands-on experience with Microsoft Azure hybrid environments
Minimum 3–5 years’ experience in infrastructure engineering or systems administration roles
Required Skills
Proven ability to support and troubleshoot complex infrastructure issues at Level 3
Strong experience in virtualised environments
Experience in patch management, security hardening and system monitoring
Knowledge of asset management processes and tooling
Familiarity with supporting development/test environments
Experience with Windows Server, Azure Active Directory (Entra ID), and networking fundamentals
Ability to manage multiple tasks and projects simultaneously in a dynamic environment
Strong documentation, communication and collaboration skills
Experience working in a contract or project-based environment is desirable
Pay range and compensation package
This is a Daily Rate Contractor role - Rates are negotiable