At Phillip Jeffries, we believe beautiful design begins with passion, integrity, and connection. What started in 1976 as a small family business with just ten grasscloths in a New Jersey garage has grown into a global luxury brand offering more than 1,000 wallcoverings to designers and architects around the world. Through decades of growth, our values remain the foundation of everything we do. We are committed to craftsmanship, creativity, and delivering exceptional experiences at every touchpoint.
If you’re inspired by thoughtful design, meaningful relationships, and being part of a team that’s shaping extraordinary interiors, we invite you to apply for the Business Development Assistant
What You'll Be Doing
Prospecting \& Lead Generation
Identify and profile key decision‑makers, research business needs, and present tailored solutions to initiate the sales cycle
Generate new leads through proactive outreach across social media, industry publications, and other prospecting tools
Schedule virtual appointments in under‑developed territories to introduce clients to our products and digital platforms
Educate and nurture prospects, preparing qualified opportunities for hand‑off to outside sales teams
Develop relationships with new clients who may be unfamiliar with the PJ brand
Track all prospect and account activity in the CRM to support a consistent outreach cycle
Keep CRM records accurate and up to date with project details and contact information
Selling
Build trust and long‑lasting relationships by becoming a go‑to resource for clients
Serve as a true wallcovering concierge, guiding clients through options, launches, and design moments
Drive sales growth by nurturing existing relationships and introducing the PJ experience to new clientele
Spot and act on cross‑selling opportunities that enhance the client’s vision
Educate clients with confidence and clarity across all facets of wallcovering
Enter sample requests and introductory mailers with accuracy and care
Complete stock checks to ensure clients receive timely, reliable information
Prepare quotes that reflect both precision and exceptional service
Proactively update clients on all order details details to keep projects moving smoothly
Track and measure all HPA activity within the CRM to ensure goals are met
Book and attend residential appointments during launches and as needed to support the client journey
Customer Experience
Report on sales activity using the NAV and PowerBI, following established processes to ensure clarity and consistency
Participate in daily sales huddles to help drive momentum and support closing opportunities
Log assigned tasks in the CRM with accuracy and adherence to established procedures
Process sales orders and quotes in NAV and FreshWorks with precision and care
Use PowerBI reporting to track and monitor assigned open orders
Follow up with clients on open quotes, reserve expirations, and CFAs to help advance sales to completion
Assist with sample‑order follow‑ups as requested by the sales team
Handle client and sales‑team inquiries via phone, email, and chat, offering polished support on quotes, samples, orders, and account details
Respond to all market inquiries within established service‑level expectations
Build strong product knowledge to guide clients with confidence and accuracy
Assist the Territory Manager with daily operational tasks, including appointment entry and project‑registration updates
What You Bring to the Table
1-3 years of successful experience in sales, sales development or telesales; preferably within the design industry
Exceptional communication skills, both orally and written, ability to engage with creative professionals
Strong organizational and research abilities
Experience with CRM platform would be a plus
Proactive and motivated achieving goals
The Phillip Jeffries Experience
At Phillip Jeffries, we believe exceptional work deserves exceptional care. Our commitment to creating a more beautiful world extends to how we support our team, offering thoughtfully designed benefits and meaningful perks that reflect our appreciation for your talent and time.
Compensation Benefits:
Competitive salary
Company bonus program
Annual Cost of Living Increase
Other PJ Perks \& Benefits:
Paid holidays
Detailed onboarding plans that outline 30/60/90 goals and trainings.
Earn Paid time off for community service - Up to 3 days per year
Employee Discount on PJ Wallcoverings