Pico fuels the global capital markets community by providing exceptional market data services and customized managed infrastructure solutions. As financial industry experts at the center of markets and technology, we help our clients efficiently scale their business and quickly access markets. From infrastructure to connectivity, we support our clients through the full trading lifecycle. We are a global company headquartered in New York, with offices in Chicago, London, Singapore, Hong Kong and Tokyo.
Data Centre Engineer - Hong Kong
Purpose of the role:
Working within Pico’s and Pico’s clients’ various Data Centres in Hong Kong, the role holder will be responsible for the physical build and maintenance of our environment. Working closely with our Network and Systems engineering teams and our Project Management and client Service Delivery functions to ensure prompt delivery of all projects. With a structured approach, strong team ethos and the flexibility and commitment to solve problems and get things done, the role holder will be a key member of this small but highly skilled and integral team. A key requirement of this job is flexibility as the role holder will be expected to work in short change windows, late at night and out of hours.
Responsibilities and duties (include but not limited to)
Equipment Rack and Stack
Cable, Label \& terminate fibre or copper network cabling
Assist with the diagnosis of hardware and software - troubleshooting
Perform cabinet/cage audits
Blade/Card, Memory, Hard Drive, and Transceiver installations or removal
Testing and troubleshooting of copper and fibre optic circuits
Perform migrations of equipment, power, or networking devices
Shipping and Receiving of packages in Office and co-locations
Receive, log, and store internal packages
Arrange access for internal and external customers
Order, receive, install, and test cross connects (copper/fibre)
Provide timely updates using a computer-based ticketing system
Perform and document inventory verification/counts and rack elevation
Monitor and report on power utilization in co-locations
Maintain overall Data Centre cleanliness and appearance
Work flexible shift schedules including rotational on-call coverage
Report to the facility within a 1hour average for emergency outage assistance
We operate a few data centres in APAC, the candidate will have to travel within APAC, sometimes on relatively short notice.
Education, Skills and background (incl. Education and Experience Requirements)
1+ years of experience in Telecommunications or Data Centre related field
In depth knowledge of Telecom structured cabling standards
In depth knowledge of network device / server deployment
In depth knowledge of DCO standards and operations
1+ years use of industry standard test equipment
Effective organizational skills and high attention to detail
Building Management System and Branch Circuit Monitoring experience
Strong troubleshooting skills
Professional business communication and interpersonal skills
Mission Critical Data Centre Facility Maintenance
Working Arrangements
***The working days for this role are Tuesday to Saturday and will involve night working hours***
This is a non-office based position. Travel between data centres in Hong Kong (and occasionally beyond) will be required on an on-going basis. We operate many data centres globally, so the candidate will have to travel between EMEA, APAC and AMRS sometimes on short notice. Home base is Hong Kong.
IMPORTANT DATA PRIVACY INFORMATION:
This position is available with Pico (Singapore) Pte Ltd. The controller of your personal data will be Pico (Singapore) Pte Ltd.
For further information on what personal data we collect, how we will process your personal data and your rights with respect to your personal data please read our Pico Job Candidate Privacy Notice,
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Be a part of Pico Family
Pico is an equal opportunity employer. Pico does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at Pico are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.