About the Company:
At Playlist, life's richest moments happen when people step away from screens to move, connect, explore, and play. We're building the definitive platform for intentional living, connecting people with inspiring experiences in fitness, wellness, and beyond. With popular brands like Mindbody and ClassPass, Playlist empowers businesses and individuals, making it effortless for aspirations to become actions. Join us in reshaping technology's role to foster meaningful, real-world connections.
The Role You'll Play
At Playlist, we're building technology that gets people off screens and into meaningful experiences. As aProfessional Services Engineer, you'll be a critical bridge between our innovative solutions and the unique needs of our customers. You'll dive deep into complex technical challenges, transforming ambiguous business requirements into elegant, scalable solutions that empower our clients to grow and thrive.
Lead end-to-end technical engagements, from initial discovery through design, implementation, and successful launch, ensuring each client's unique needs are met with precision and creativity
Design and develop custom integrations that seamlessly connect our platforms with diverse client ecosystems, leveraging your expertise in web architectures and API interactions
Translate complex technical concepts into clear, actionable plans that resonate with both technical and non-technical stakeholders, bridging communication gaps with clarity and empathy
Architect robust solutions that balance customer satisfaction with strategic risk management, demonstrating a keen understanding of system design, data flows, and non-functional requirements
Collaborate across global teams to deliver time-boxed, fixed-scope projects that exceed client expectations and showcase our commitment to technical excellence
Proactively identify potential challenges, develop mitigation strategies, and maintain a high-quality bar through rigorous testing, documentation, and production readiness practices
Support pre-sales efforts by providing technical insights, scoping recommendations, and demonstrating the transformative potential of our platforms
Continuously learn and adapt, staying ahead of emerging technologies and industry trends that can drive innovation in our professional services approach
Experience You Bring
3+ years of experience in customer-facing engineering roles, such as Professional Services, Solutions Engineering, or Technical Consulting
Proven expertise in one or more backend languages (Node.js, Java, C#, Python, PHP) with hands-on production experience
Strong proficiency in web architecture integration, REST/JSON API interactions, including advanced authentication and performance optimization techniques
Demonstrated ability to communicate fluently and professionally in English, both written and spoken, with a talent for explaining complex technical concepts simply
Track record of successful project deliveries that showcase end-to-end technical problem-solving and customer-centric approach
Experience working with cloud platforms (AWS, GCP, Azure) and modern CI/CD pipeline practices
Comfort working across global time zones and in dynamic, collaborative team environments
Optional: Background in health, wellness, fitness, or SaaS platforms, with potential exposure to CMS technologies
Why This Matters
This role is more than a job—it's an opportunity to be at the forefront of technology that gets people moving, connecting, and experiencing life beyond screens. You'll play a crucial role in empowering businesses to create meaningful, real-world experiences that inspire and transform.
Have we piqued your curiosity?
Sound like the role for you? We'd love to hear from you! Even if you're not 100% sure about potential fit, we still encourage you to apply. We're looking for the right person, not the perfect series of checkboxes.
The Company is an Equal Opportunity Employer. We highly value diversity at our company and encourage people of all different backgrounds, experiences, abilities and perspectives to apply. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or other protected characteristics.
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Note: This description outlines key responsibilities but isn't intended to cover every task or duty. Additional responsibilities may be assigned as needed to support the team and business goals.