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Front Office Manager

POULO CONDOR BOUTIQUE RESORT & SPA • 🌐 In Person

In Person Posted 1 week ago

Job Description

Hạn nộp: 20/01/2026 Mức lương: 20 - 30 triệu

Nộp hồ sơ ứng tuyển

THÔNG TIN CƠ BẢN

Số lượng

1

Nơi làm việc

Huyện Côn Đảo - Bà Rịa - Vũng Tàu

Giờ làm việc

Làm theo ca

Loại hình

Resort/ Khu Du lịch

Ngành nghề

Tiền sảnh Lễ tân

Vị trí

Giám đốc, phó giám đốc Bộ phận/ Trưởng phòng/ Tổ trưởng

Cập nhật

03/01/2026 11:47

MÔ TẢ CÔNG VIỆC

Manages and oversees the preparationand updates of the front ofice Departmental operations manual.

Responsible for the proper, eficient and profitable functioning of front office Department

Responsible for guest service quality. Ensures all operating equipments are in perfect working condition and are used for their specific purpose.

Prepare all front ofice reports then report on meeting.

Ensure all reservations are in oder and prices are under authorized level.

Plans and roster front office associates accurately to ensure sufficient manpower to provide the highest level of services to the guest.

Co-operate with other departments for smooth hotel operation.

Handles guest complaints promptly and efficiently. Following through to make sure problems are resolved satisfactorily.

Develops, conducts and assists with training activities focused improving staff's skills.

Training and coaching hotel's rules and regulation for front office personels.

Assist in the buiding of an efficient team of employees by taking an active interst in their welfare, safty and development.

Ensure employees are up to date with current information and date of the hotel product, including room tyles, rate, relative features and facilities, food and beverage outlets/promotions, spa, fitness center and other provision for all stationery and supplies.

Works closely with the Housekeeping and Engineering Departments to block rooms as necessary for maintenance

Assume other duties as assigned by superiors.

More details will be discussed in the interview

QUYỀN LỢI ĐƯỢC HƯỞNG

Social and Health insurane as per local law/ Bảo hiểm y tế và BHXH theo luật lao động.

Accident insurance (24/7) \& Bao Viet Healthy Insurance enjoyment as per Resort policy/ Bảo hiểm tai nạn và Bảo hiểm sức khỏe

Relocation allowance/ Hỗ trợ chi phí đi lại khi nhận việc

Annual home leave allowance/ Hỗ trợ chi phí thăm nhà hàng năm

Staff accomodation/ Hỗ trợ nhà ở

3 meals per day including days off/ ăn 3 bữa kể cả ngày nghỉ tuần

Birthday gifts/quà sinh nhật

Rewards \& incentive policy/ chính sách khen thưởng và khuyến khích

YÊU CẦU CÔNG VIỆC

Based in Côn Đảo Island

Excellent English communication skills, both in written and oral.

Strong leadership, interpersonal and training skills

Problem solving, ability to handle issues when crisis situation arise

Ability to manage complex relationships.

At least 2 year in international hotels in the same position.

YÊU CẦU HỒ SƠ

Related papers, degrees, certificates .. is required

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