Product Wordings Lead

Primary Details

Time Type: Full time

Worker Type: Employee

The purpose of this role is to provide legal, regulatory, and product development expertise to support product managers as trusted advisor.

Location: Auckland

Type: Permanent, full time

Hybrid role, Happy to talk flexible working

New role, an opportunity to make a difference and impact.

The opportunity

Join us as a technical expert in creating and maintaining product content, focusing on clear, accurate wordings, and disclosures. This is an autonomous role with strong cross-team collaboration.

Your new role

Reporting to the National Product Manager – Financial Lines, you’ll act as a subject matter expert on technical writing for product wordings and disclosures. You’ll work closely with product managers and specialists across all commercial lines including financial lines, engineering, marine, motor, and property. You’ll develop, review, and maintain clear, accurate, and legally sound insurance policy wordings. Responsibilities include:

Draft and update insurance policy wordings, endorsements, schedules, and related documents.

Review third-party wordings and provide recommendations for alignment or improvement.

Maintain a central repository of approved wordings and version control.

Assist in training underwriters and brokers on policy language and interpretation.

Respond to internal and external queries regarding policy terms and conditions.

Interpret regulatory changes and ensure policy documentation remains compliant.

Support product development initiatives by creating wordings for new insurance products.

Identify opportunities to leverage technical writing and analysis across products.

About You

You are an insurance or legal professional with an insurance background. You’ll have a strong understanding of insurance principles and product structures and have regulatory awareness. In addition, you’ll have:

Proven experience in drafting and interpreting insurance policy wordings.

Familiarity with regulatory frameworks (e.g., RBNZ, FMA, Insurance Contracts Law).

Excellent written communication and attention to detail.

Ability to work collaboratively across departments.

Legal or insurance qualifications (e.g., ANZIIF, law degree) are preferred.

Analytical thinking and legal interpretation.

Time management and prioritisation skills.

Technical writing experience is advantageous.

About QBE

We can never really predict what’s around the corner, but at QBE we’re asking the right questions to enable a more resilient future – helping those around us build strength and embrace change to their advantage. We’re an international insurer that’s building momentum towards realising our vision of becoming the most consistent and innovative risk partner.

And our people will be at the centre of our success. We’re proud to work together, and encourage each other enable resilience for our customers, our environment, our economies and our communities. With more than 13,000 people working across 26 countries, we’re big enough to make a real impact, but small enough to provide a friendly workplace, where people are down-to-earth, passionate and kind.

We believe this is our moment – what if it was yours too? Your career at QBE — let’s make it happen!

Benefits

We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances. As a QBE employee you will have access to and benefit from:

‘Hybrid Working’ – a mix of working from home and in the office to enhance your work/life balance

Life Leave, supporting the life events we all experience, leaving your annual leave for rest

Free holistic wellbeing coaching, nutritional, confidential counselling, financial and legal advice

18 weeks’ gender-equal flexible leave for all new parents, including paid super

Voluntary super contributions and company matching

Income protection insurance \& reimbursed Death and Total Permanent Disability insurance premiums

A range of discounts on insurance products, car hire, hotels, goods and services

Rewards \& Recognition

We value our employee’s experience with us and are proud to have been recognised for the following awards:

2025 Winner of Excellence in Diversity, Equity \& Inclusion Award at the Insurance Business Australia Awards for our Respect@QBE program

2023 Most Inclusive Workplace at the Australian HR Institute (AHRI) Awards

2021 LinkedIn Top Employer \& HRD Employer of Choice

2020 Best Workplace Diversity \& Inclusion and Excellence Award for Best Health \& Wellbeing at the Australian HR Awards

Platinum employer on the Australian Workplace Equality Index (AWEI) – the definitive national benchmark on LGBTQI+ workplace inclusion

Ranked in the top ten in the AAGE Top Graduate Employers 2025 for medium sized program as voted by graduates

Family Friendly Workplace accredited employer since 2021

Apply now

APPLY NOW and let’s make it happen!

Click APPLY to submit your application. Successful applicants will need to complete work rights, police and credit checks through our online provider as a condition of employment.

QBE recognise the value of diverse perspectives and experience. We are committed to an inclusive workplace where everyone feels valued and respected for who they are. If we can provide support with access requirements, alternative work arrangements or you would like to connect with one of our networks please contact us at recruitment@qbe.com

Skills:

Communication, Critical Thinking, Customer Service, Insurance Regulations, Intentional collaboration, Managing performance, Presenting with Impact, Product Development, Product Management, Professional Development, Regulatory Compliance, Risk Management, Stakeholder Management, Team Management, Trend Analysis

Application Close Date: 16/12/2025 11:59 PM

How to Apply:

To submit your application, click "Apply" and follow the step by step process.

Equal Employment Opportunity:

QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.