Associate Software Engineer - Live Site Reliability Engineering

Riot Games was established in 2006 by entrepreneurial gamers who believe that player-focused game development can result in great games. In 2009, Riot released its debut title

League of Legends

to critical and player acclaim. As the most played PC game in the world, over 100 million play every month. Players form the foundation of our community and it’s for them that we continue to evolve and improve the

League of Legends

experience.

We’re looking for humble but ambitious, razor-sharp professionals who can teach us a thing or two. We promise to return the favor. Like us, you take play seriously; you’re passionate about games. We embrace those who see things differently, aren’t afraid to experiment, and who have a healthy disregard for constraints.

That's where you come in.

Live Site Reliability Engineering at Riot is challenged with developing tools and solutions to protect the Player Experience for Riot’s published games. To succeed as an Associate Software Engineer on this team you will need an eye for detail and be motivated to identify and mitigate player pain.

As an

Associate Software Engineer

you will be exposed to a large scope of services and architecture at Riot. You will help your team by working on assigned tasks designed to leverage standards to make services easier to operate and maintain. You will contribute your creative thinking and problem solving skills to help identify and mitigate production problems while following your technical leads direction as they drive long term systemic fixes. You’ll be exposed to and interact with nearly every live service at Riot.

You're right for this role if the idea of working on high impact, high visibility, high expectation problems that provide demonstrated availability improvements for our players excites you. You’re looking to get your career start by building a solid operational and site reliability understanding of how games and software run in production. You believe that just because things are hard doesn't mean they aren't worth doing.

Responsibilities

Leverage alerts, metrics, tools and services to identify availability and reliability issues

Work on automation to reduce toil and improve mean time to detect, respond and mitigate issues

Be on rotational on-call for live product support and operational assessment

Participate in meaningful code review for your work

Produce comprehensive user documentation around your implemented solutions

Required Qualifications

Bachelor's degree in Computer Science or a related field or relevant professional experience

Ability to work with software languages like Go, Java, Python, or JavaScript

Basic understanding of how the HTTP Protocol works

Ability to work remotely and provide on-call support

Desired Qualifications

Experience working in a Site Reliability capacity

Experience with API development using REST

Experience with prioritizing and maintaining high-capacity, high-availability, and high-performant software, especially back-end services

Familiarity with Site Reliability best practices

Experience working in container-based ecosystems and with a container scheduler (e.g. Marathon, Mesos, Kubernetes, GKE, or Amazon ECS)

Experience with distributed systems, specifically microservices

Understand relational databases like MySQL

Experience with CI/CD pipelines, especially Jenkins

Understand software performance and influence latency in online games

Experience with AWS (or comparable cloud environments)

Don’t forget to include a resume and cover letter. We receive a lot of applications, but we’ll notice a fun, well-written intro that shows us you take play seriously.