General Information
Country/Region
Hong Kong SAR
Province/City
Hong Kong SAR
Hiring Entity
Rosewood Hong Kong
Department
Food \& Beverage - Culinary
Job Type
Full-time Permanent
Job Description
Job Summary
Functions as production manager for all pastry products, making sure that they contribute to the overall success of outlets and banquets, in accordance with the hotel’s standards and financial goals.
Essential Duties and Responsibilities
Administration
Ensures that culinary activities are aligned with the respective Corporate Strategy, and that the Hotel Actions have been implemented where appropriate.
Prepares and updates the Pastry Departmental Operations Manual.
Guest and associates Satisfaction
Ensures that all guest contact pastry associates deliver the brand promise and provide exceptional guest service at all times.
Ensures that pastry associates also provide excellent service to other associates as appropriate.
Finance
Maximises associate productivity through the use of multi-skilling, multi-tasking and flexible scheduling to meet the financial goals of the business as well as the expectations of the guests.
Ensures that the Pastry Department operates with the lowest possible cost structure while also delivering on the brand promise to the guest.
Marketing
Constantly evaluates local, national and international market trends, vendors and other hotel/restaurant operations to make sure that the hotel’s own operations remain competitive and cutting edge.
Continuously explores ways to support outlets in creating products that help to maximise revenues and profits.
Operations
Oversees the production management of all pastry goods for the hotel’s food and beverage operation, ensuring that the required mise-en-place and finished products are produced and delivered to the appropriate areas.
Ensures that all company minimum brand standards have been implemented, and that optional brand standards have been implemented where appropriate.
Ensures that all Food and Beverage Fundamentals are implemented.
Responds to the results of the Consumer Audit and ensures that the relevant changes are implemented.
Encourages associates to be creative and innovative, challenging and recognising them for their contribution to the success of the operation.
About Us
A culmination of the group’s differentiated approach to luxury hospitality, Rosewood Hong Kong is the newest global icon for Rosewood Hotels \& Resorts®. At the epicentre of the Victoria Dockside arts and cultural district, Rosewood Hong Kong features 322 rooms and 91 suites in Rosewood’s high-residential style, including 18 specialty suites and 186 Rosewood Residences, designed to accommodate longer stays. A new centre of gravity on the Tsim Sha Tsui waterfront, Rosewood Hong Kong’s numerous bars and restaurants will create a vibrant gastronomic hub, showcasing unique concepts which convey Rosewood’s signature, innovative approach to intimate, casual and lively dining. The first urban outpost of Asaya will feature integrative wellness, fitness and spa facilities, debuting a unique gastronomic concept that emphasises wellbeing at its core.