Job Description: As an assistant in this role you will play a crucial role in ensuring the smooth operation of our business. Your responsibilities will include:
· Assisting with customer inquiries, invoices, sales \& advice.
· Managing our Shopify/Wordpress websites for both sales and services, including updating product listings, optimizing content, and ensuring a seamless online customer experience.
· Handling social media platforms, creating engaging content, and managing regular posts to increase brand visibility and engagement.
· Communicating effectively with customers and clients via phone, email, and in-person interactions, addressing any concerns or queries promptly and professionally.
· Utilizing your experience in managing an eBay shop or willing to learn, to expand our online presence and drive sales.
· Assisting with marketing and growth i.e Email marketing, SEO (Experience in marketing useful)
· Assisting in general store maintenance tasks, including inventory management, organizing displays, and ensuring a clean and inviting store environment.
Requirements:
· Excellent spoken and written English skills.
· Experience managing a Shopify/Wordpress/Drupal website preferred.
· Coding and Web development knowledge preferred (e.g. Java, CSS, HTML).
· Proficiency in social media management, including content creation and posting.
· Strong interpersonal skills and the ability to effectively communicate with customers and clients.
· Proficient in Microsoft Word, Excel \& CRM tools such as Bigin/Notion/Trello
· Experience in managing eBay or a willingness to learn.
· A valid driver's license would be useful but not required.
Benefits:
· Competitive salary
· Opportunities for growth and advancement within a family-oriented business.
· Work schedule 2/3 days a week starting part-time flexibility can be negotiated.
· Support provided to enhance skills in sales, customer relations and managing the day to day of a growing business
Join our team and become part of a legacy of excellence in the rug/carpet trade! Apply today by submitting your resume and cover letter to sam@rugmaster.uk.
Job Type: Part-time
Pay: £150.00-£300.00 per week
Benefits:
Casual dress
Employee discount
Free parking
Store discount
Work Location: In person