Key Responsibilities
Support, maintain, and continuously improve front-, middle-, and back-office commodities technology platforms
Collaborate as part of a global application support team across Chicago, New York, London, San Francisco, and Hong Kong
Partner closely with Portfolio Managers, Traders, Analysts, and Developers to resolve production issues and identify enhancement opportunities
Provide cross-regional support, including monitoring overnight processing across Asia, Europe, and the US
Work with third-party vendors to troubleshoot issues and deliver strategic system improvements
Document recurring issues, trade workflows, and operational procedures using Confluence
Lead deployment, configuration, and user training for new product implementations and enhancements
Participate in a rotational on-call schedule to provide escalation support during evenings and weekends
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Technical \& Professional Requirements
5+ years of experience within investment banks, asset managers, commodity trading firms, investment advisors, or related software vendors
Strong understanding of energy and commodity markets, with experience in products such as US/EU Power, Gas, Oil, Coal, Metals, or Emissions
Hands-on experience supporting commodities trading platforms including Trayport Joule, WebICE, and EEX
Strong troubleshooting and analytical skills, including the ability to support internally developed systems
Experience implementing and/or supporting CTRM/ETRM platforms such as ION Endur or CXL
Knowledge of market data services including Trayport, B-PIPE, and Morningstar
Familiarity with messaging technologies such as RabbitMQ, Solace, or Kafka
Solid SQL skills across relational databases, including MS SQL Server
Proficiency in Python for workflow automation and system integration via REST APIs
Exposure to Linux environments and applications developed in C++, C#, and Python
High attention to detail with a strong focus on accuracy
Excellent written and verbal communication skills
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For a confidential discussion, please reach out to me at fiona.wong@sanderson-ikas.sg
Personal data collected will be used for recruitment purposes only.
Only shortlisted candidates will be notified / contacted.
EA Registration No: R21101138
"Sanderson-iKas" is the brand name for iKas International (Asia) Pte Ltd, a company incorporated in Singapore under Company UEN No.: 200914065E with EA license number 16S8086.
Website: www.sanderson-ikas.sg