Service Manager

Location: Zwijndrecht, Belgium, Belgium

Job ID: 84319

We Elevate... Quality of urban life

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Our elevators, escalators, and moving walks safely transport more than two billion of us up and down buildings and across transportation hubs every day. As part of the Schindler team, you’ll discover meaningful work that enhances quality of life for communities, and contribute to making places more accessible, inclusive, and sustainable for all. We combine innovation, safety, and high ethical standards, ensuring respect both among colleagues and for the world around us. By joining us, you don’t just become part of our success story; you help shape the future and continue our rich legacy that started back in 1874.

Join us as a

Service Leader Manager VLA

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Are you ready to lead a dynamic team and make a real impact in the world of vertical mobility? At Schindler, we’re looking for a passionate and driven Service Manager to take ownership of our operations in Flanders. This is your chance to combine strategic thinking, people leadership, and commercial acumen in a role that truly matters.

As our Service Manager, you’ll be the driving force behind the operational success of your branch. You’ll lead with purpose, ensuring our service, from maintenace, repairs to modernization, runs smoothly and exceeds expectations.

What you’ll do:

Shape and execute the branch strategy in collaboration with senior leadership.

Develop operational plans including budget and capacity planning.

Roll out commercial and people strategies aligned with company goals.

Hit annual sales targets for new contracts and reduce churn.

Deliver on operating margin and service KPIs (e.g., callback rate).

Continuously analyze performance and implement improvements.

Inspire and guide your team, fostering collaboration across departments and branches.

Champion employee development through regular 1:1s and performance reviews.

Promote a culture of safety, ethics, and excellence.

Lead all branch activities across sales, service, and administration.

Represent Schindler with pride in the market and with clients.

Optimize team structures, tools, and processes to meet KPIs.

We’re looking for someone who’s not just experienced, but passionate about leadership and service excellence. We’re looking for a leader who’s ready to shape the future of service excellence. If you thrive in a fast-paced environment, love working with people, and have a passion for operational success, this is your moment.

Leadership Experience: You’ve successfully led teams in service, facility, building, or construction management—and you’re ready to take it to the next level.

Commercial Drive: You understand the business, spot opportunities, and know how to grow them.

Communication Skills: You connect with people—whether it’s your team, clients, or stakeholders.

Multilingual Edge: You’re fluent in Dutch and comfortable in French and/or English.

You’re resilient under pressure, collaborative by nature, and driven by results.

At Schindler, we move more than just people—we move careers forward. You’ll be part of a global leader in mobility solutions, working with passionate professionals and making a tangible impact every day.

Join our purpose-driven organization. Help shape an industry in which two billion people rely on our products and services every day.

Your development matters to us. We help you grow by offering the support you need to develop your skills and access a rewarding and fulfilling career.

Thrive in a diverse and supportive culture. Through local and global initiatives, we promote a culture of inclusion which celebrates diversity and ensures that everyone feels valued.

Become part of our team, help us enhance quality of life and drive innovation while raising the bar for safety and sustainability. We value your diverse skills and perspectives as together we shape the sustainable cities of today and tomorrow.

Are you ready to embark on a new journey? Join #TeamSchindler!

Discover more on our career website.

At Schindler Group we value inclusion and diversity, and practise equity to create equal opportunities for all. We endeavour that all qualified applicants will receive consideration for employment without regard to age, race, ethnic background, colour, religious affiliation, union affiliation, gender, gender identity, sexual orientation, marital status, national origin, nationality, genetics and health or disability.