Bilingual Product Owner, Digital Channels (Spanish), Global Transaction Banking - Toronto, ON

Requisition ID: 254702

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

Global Transaction Banking

Global Transaction Banking (GTB) is the payments and transaction engine of Scotiabank. We support Small Business, Commercial and Corporate clients with effective treasury management solutions coupled with a best-in-class service model, making it easy for clients to do business with us.

As businesses build their digital capabilities and transform their operating models, their payment needs are evolving too. Boasting a unique global footprint, GTB’s comprehensive suite of innovative banking solutions help our business clients generate operational efficiencies, streamline and simplify payments, improve working capital performance, and mitigate financial risk.

At Scotiabank, we embrace your strengths, ideas, and ambitions. GTB is a fast-growing team with a focus on the Americas, particularly Canada, the U.S., Mexico, and we are seeking top tier talent to complement our organization.

Join a purpose-driven winning team, committed to results, in an inclusive and high-performing culture.

Purpose

The Product Owner, Digital Channels plays a critical role in advancing the success of Global Transaction Banking worldwide. This role ensures that individual goals, plans, and initiatives are executed in alignment with the team’s strategy—while upholding all regulatory requirements, internal policies, and control standards.

As a key owner of the product vision, the Digital Product Owner drives the early and continuous delivery of business value. By collaborating with end users, stakeholders, agile teams, and business SMEs, they identify and shape capabilities, features, and risks that fundamentally enhance how customers interact with the Bank.

Working hands‑on throughout all phases of the product lifecycle, the Digital Product Owner actively evolves the product roadmap and represents the voice of the customer to guide prioritization of the backlog. They champion the product vision, enable peers, and advocate for a best‑in‑class customer experience. This role operates within a cross‑functional global team with a strong focus on the Americas—particularly the North American Corridor (U.S., Canada, Mexico)—while partnering across the Bank’s broader international footprint.

What You’ll Do:

Translate the product vision into a clear roadmap, with measurable objectives, value propositions, and explicit risk considerations.

Build and maintain the high‑level backlog; decompose into releases that deliver tangible value to end users.

Continuously prioritize features/epics based on business value, customer impact, and economic rationale.

Align scope, definitions, and roadmap across workstreams and partner teams.

Lead creation of user stories with clear acceptance criteria; decompose epics into features and stories the team can commit to.

Serve as the primary reviewer/approver in iteration demos/reviews, ensuring deliverables meet acceptance criteria and customer expectations.

Participate in planning, stand‑ups, reviews, and retrospectives to confirm the team’s output consistently delivers on business objectives and commitments.

Reduce ambiguity in stories and optimize functionality to align with the product vision; be available for timely clarifications and decisions.

Champion quality and manage technical debt to protect long‑term product health.

Represent the voice of the customer; collaborate with SMEs, Product Owners, and UX to validate and refine epics, features, and journeys.

Use customer research and available analytics to inform decisions and provide the economic justification for trade‑offs.

Maintain awareness of market trends and the competitive landscape; bring these insights into backlog and roadmap decisions.

Balance diverse stakeholder interests to build alignment and confidence across business, technology, and control partners.

Act as a conduit between business and delivery teams—shielding squads from unnecessary interruptions while ensuring transparency and collaboration.

Champion agile ways of working across audiences (including executives); model continuous discovery, iteration, and learning.

Partner with the Agile Coach and other agile teams to share best practices and mature organizational agility.

Embed the Bank’s risk appetite and risk culture in day‑to‑day activities and decisions.

Ensure effective business controls for operational, compliance, AML/ATF/sanctions, and conduct risk—in line with the Bank’s Values, Code of Conduct, and Global Sales Principles.

Contribute to a high‑performance and inclusive team environment.

What You'll Bring:

4+ years in product management or product development, ideally in financial services, payments, digital channels, or fintech.

Proven contribution to end‑to‑end delivery of digital products—from discovery through launch and iteration.

Experience working in structured delivery/project environments and familiarity with the full project lifecycle.

Hands‑on experience in Agile or hybrid Agile environments.

Strong technical and analytical foundation, with expertise in software technologies, iterative SDLC practices, and the ability to decompose strategic initiatives into epics, features, and user stories.

Demonstrated ability to execute complex initiatives, build alignment with senior stakeholders, and prioritize work based on business value, customer impact, and economic rationale.

Collaborative, high‑EQ leader who influences through reasoning rather than authority, thrives in cross‑functional and cross‑cultural teams, and remains adaptable in fast‑changing or ambiguous environments.

Exceptional communicator in English and Spanish, skilled at navigating diverse regions and time zones, and building productive relationships across multiple organizational groups.

Detail‑oriented, resilient under pressure, and committed to continuous improvement, consistently advocating for customer‑centric outcomes and creative problem‑solving.

#LI-Onsite #GTB

Interested?

If your experience is closely related but doesn’t align perfectly with every qualification, we do encourage you to apply - you might be the right candidate for this or other roles at Scotiabank!

At Scotiabank, every employee is empowered to reach their fullest potential, respected for who they are and, embraced for their differences. That’s why we work to grow and diversify talent and engage employees in a performance-oriented culture.

What's in it for you?

Scotiabank wants you to be able to bring your best self to work – and life, every day. With a focus on holistic well-being, our many flexible benefit programs are designed to help support your unique family, financial, physical, mental, and social health needs.

Location(s): Canada : Ontario : Toronto

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.