Job Purpose
We are looking for a Cloud Engineer to join the team to architect, implement, optimize, and maintain our organization’s systems. A Cloud Engineer’s responsibilities include deploying new systems, research and executing new cloud technologies. Ultimately, you will work with different IT professionals and teams to ensure our cloud computing systems meet the needs of our organization and customers.
Responsibilities
The duties and responsibilities for this position are listed as below. Note that this list is not comprehensive and related duties and responsibilities may be assigned from time to time.
Design, develop and deploy systems in both public and private clou
Involve in the installation, configuration, and upgrade of IT Infrastructure requirements during project implementation
Develop and maintain cloud solutions, server, storage, and network in accordance with best practices
Work closely with vendors, application developers and other teams to implement new systems
Support projects in accordance with technical design specification
Coordinate projects for portion related to IT Infrastructure
Track and manage project change requests\
Assist in projects updates, task list and procurement related process
Assist in user acceptance test, project documentation and document sign-off
Troubleshoot complex issues and document solutions
Preparing technical documents and user guides for the IT operations team
Regularly review existing systems and make recommendations
Recommend improvements to workflow, process, and technology
Qualifications \& Work Experience
Qualifications and work experience include:
Bachelor of Science (BSc) Degree in Computer/Information Science.
2+ years of experience with implementing and managing cloud environments (Azure / AWS cloud)
2+ years of experience in operations and administration in Enterprise datacentre / virtualized data centre
Related technology certification preferred:
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Azure Cloud certification
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MCSA/RHCT
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Server+, Network+, or Security+ certification
Experience supporting one or all the following:
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Enterprise Systems – O365 Exchange Online, Dynamics 365, Active Directory, etc.
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Understanding of operating systems including, but not limited to:
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Windows Server 2008, 2012, 2012 R2, 2016, 2019
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Red Hat Linux / CentOS Linux
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Infrastructure related services such as DNS, SMTP, SNMP, SSL and SSH.
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ITIL foundation certification is an added advantage (ITIL v4)
Strong understanding of Azure, AWS or GCP cloud technologies
Experience with Virtualization technologies and Server Hardening
Experience in deploying High Availability solutions on new systems and database
Experience in creation of user guides and documentations
Ability to provide and suggest IT solutions based on best practices.
Good understanding of ITIL processes including Service Desk, Incident, Problem, Change and Configuration Management
Good understanding of IT infrastructure in terms of cloud solutions, server, storage, backup and network
Has a knowledge of Windows and Unix servers and network management principles
Employ exceptional problem-solving skills, with the ability to see and solve issues before they affect business productivity
Skills
Technical skills include:
Change Management
Configuration Management
Problem Management
Incident Management
Asset Management
Generic Skills Include
Possess strong interpersonal and communication skills
Ability to work effectively as part of a team
Ability to work independently under pressure to meet system performance service levels. Self-motivating and excellent customer handling skills
Able to work beyond office hours during project implementation stage