Product Manager, Microsoft ATC - Remote

We are a software-focused IT solutions and services provider that equips organizations to be agile and innovative, and for their people to be engaged, connected, and creative at work. That means moving them to the cloud, helping them build the workplace of tomorrow, and enabling them to make smarter decisions about their technology. By doing these things we help them create success for their customers and their people.

We stand proudly for our people and support their success through career development and advancement. We are recognized and respected for our culture of inclusion and belonging, continuously striving to do what’s good for our people and communities.

The impact you will have

As a Microsoft ATC Strategy and Operations Manager within our Microsoft Practice, you’ll connect people, processes, and priorities—enabling our Microsoft experts to deliver high-value labs and learning paths. Your impact will be measured by how frequently customers, partners, and sellers leverage the ATC (Advanced Technology Center) to explore Microsoft’s portfolio. By staying current on Microsoft trends and deeply understanding our customer needs, you’ll ensure we deliver relevant, differentiated, and disruptive experiences in the ATC that drive the adoption of Microsoft technology.

What you’ll do

Shape our differentiation as a Microsoft partner by ensuring Microsoft ATC intellectual property is embedded into our services and solution portfolio

Own the end-to-end intake, prioritization, and coordination of all Microsoft related Labs, POCs \& Learning development for the ATC, in close partnership with the Microsoft Practice team

Provide proactive stakeholder communication, including visibility into execution timelines, dependencies and resource constraints to ensure alignment and predictable delivery

Lead the strategy and operational execution that drives downstream revenue and field margin impact from customer engagement with Microsoft Labs and Learning Paths within the ATC

Track engagement metrics and customer outcomes, communicate success stories and wins to demonstrate business impact

Serve as the single point of contact for collaboration with our ATC counterparts at WWT to ensure the successful launch of new Labs and Learning Paths

Establish and maintain governance for all Microsoft Labs \& Learning content within the ATC, ensuring it remains relevant, current, and aligned to business priorities

Partner closely with the Microsoft GTM Program Manager to ensure timely and effective communication of updates to sellers, customers, and our Microsoft partner teams

Bring structure, clarity, and operational rhythm to the ATC, you’ll help ensure consistent, high-quality Microsoft labs \& learning paths are readily available ‑quality Microsoft labs \& learning paths are readily available

What you’ll bring to the table

Strong knowledge of the Microsoft portfolio, including Security, Microsoft 365, Copilot, Azure, and Data Platforms

Proven experience improving, scaling, and optimizing operational and delivery processes

Ability to collaborate across teams and lead cross functional project workgroups with clarity and confidence

Our Ideal Candidate

Bachelor’s degree in business, operations, or a related field, with a focus on program management, process management, or process improvement

7+ years of combined experience in areas such as project management, program management, process improvement, change management, or large‑scale operational execution

Professional project management certification (PMP, PgMP, or equivalent)

Microsoft Certified Professional with a minimum of two active certifications across Microsoft 365, Azure, AI, or Security categories

Demonstrated ability to foster a collaborative, inclusive, and supportive team environment

Compensation:

A reasonable estimate of the current base pay range for this position is $100,000 -$125,000 annually.

Actual salary will be based on a variety of factors, including location, experience, skill set, education, and related certification. The range for this position in other geographic locations may differ.

Softchoice offers a comprehensive and competitive benefit plan to all full-time employees, which includes:

Health and Wellbeing: Medical and Dental Care, Employee \& Family Assistance Program

Financial Benefits: RRSP/DPSP Retirement Savings Plan with Company Matching, Life and Disability Insurance

Paid Time Off: Vacation and Sick Leave, Holidays, Parental Leave, Volunteer Days, Bereavement Leave

Additional Perks: Employee Discount Program

Not sure if you qualify? Think about applying anyway:

We understand that not everyone brings 100% of the skills and experience for the role.

At Softchoice, we offer opportunities to a diverse group including those with a variety of workplace experiences and backgrounds. Whether you are new to corporate tech, returning to work after a gap in employment, or looking to transition and take the next step in your career, we are excited to learn more about you and encourage you to apply.

Why You’ll Love Working Here:

The People: You’ll thrive in our collaborative environment, surrounded by incredible colleagues who foster support and innovation, driving our collective success

High-Performing Culture: At Softchoice, we are dedicated to achieving our goals and committed to success for our customers and each other

Flexibility: Plan your workdays in a way that suits you best

Award-Winning Workplace: Proudly recognized as a Great Place to Work for 20 consecutive years

Inclusive Culture: We are committed to an inclusive culture where every team member can be their authentic self

Competitive Benefits: Benefit from competitive perks that start on day one

Inclusion \& Equal opportunity employment:

We are an equal opportunity employer committed to diversity, inclusion \& belonging. People seeking employment at Softchoice are considered without regard to any protected category including but not limited to, race, color, religion, national origin, age, sex, marital status, ancestry, disability, veteran status, gender identity, or sexual orientation.

Require accommodation? We are ready to help:

We are proud to provide interview \& employment accommodation during the recruitment and hiring process. If you require any accommodation to apply or interview for a position, please reach out directly to asktalentacquisition@softchoice.com. We are committed to working with you to best meet your needs.

Our commitment to your experience:

We are committed to the safety of all applicants and team members. With that in mind, we have implemented digital interviewing for everyone. We understand that you may need to interview with distractions around you (such as children or furry friends) and we will be doing the same.

Before you start with us, we will conduct a criminal record check, verify your education, and check your references.

When you join Softchoice, we will onboard you remotely. Don't worry. It's quick, simple and you'll be connected with your new team in no time.

Job Requisition ID: 7297

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